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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,547 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Oct 31, 2023

      It's getting worse

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only reason I like working at Rakuten is my team and the people I work with.

      Cons

      Way to controlling with computer software for "security". Interruptions constantly, threats and "do what you are told" attitude is not helpful. The bureaucracy is ridiculous, It's hard to get anything done timely.

      1.0
      Sep 29, 2023

      Massive failure outside Japan

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can get good compensation if you get a good package at start

      Cons

      The management imported from Japan to USA is extremely arrogant, manipulative and unsupportive towards local employee needs. They try to use ugly tactics such as making false promises of USA Green card to H1B or L1B employees. One of their executives was sued for harassment a few years ago. No wonder they are failing everywhere outside Japan

      1.0
      Nov 11, 2021

      Awful Place

      Tier-1 support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not really much to offer positive. I don't like it here

      Cons

      Terrible bosses. They have favorites and promote their friends. THEY DONT PAY WELL AT ALL EITHER. Quitting. This place is awful.

      Viewing 163 - 165 of 3,547 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.