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      Rakuten

      Engaged Employer

      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,547 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Mar 24, 2020

      Be humble!

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I did not fond any.

      Cons

      I cannot find anything good to say about this company. Low pay, unbelievably poor benefit package, incompetent management.

      2.0
      Oct 4, 2019

      Good stepping stone

      Member services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free catered food, abundance of snacks and drinks provided, keg, pool table, darts etc in the break room. Fun holiday party and other events planned and paid for by the company. Some co-workers are really life long friends. If you are in with management, this is the place to be! Decent benefits and pay based on the level of effort you have to put into the job every day

      Cons

      VERY clique-y. If a manager decides they don't like you they will absolutely find a way to get rid of you. They use a very skewed system to rank preformace among the CSRs and provide amazing rewards to people who do not deserve it at all. They will absolutely pick of curvey girls for what they are wearing. I had my clothing choices (a floor length dress, black long pants and a sports team t-shit) commented on multiple times in my 3 years at Ebates. Each time I was left feeling uncomfortable and singled out. At the Beloit office there is little to no room for growth. You can be tier 1 or tier 2. I left MOSTLY because I could not find a long term goal with Ebates

      3.0
      Aug 28, 2019

      Concerning trend

      Service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food, warriors, FCB, Ebates partner.

      Cons

      Execution in tech and product

      Viewing 166 - 168 of 3,547 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,201 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.