Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 32 reviews)); "The benefits are good if you’re there long enough" ((in 29 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 16 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Growing company with great management." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

3.0

Nov 28, 2017

Okay place to work

Operations

Recommend

CEO approval

Business Outlook

Pros

Decent pay, peers are good people, good benefits, opportunity for advancement.

Cons

Strict work environment - no effort at team or relationship building, tons of middle management who are overzealous because the company rewards them for being that way, promotions require moving to 2nd or 3rd shift, working weekends and evenings, human resources department is incompetent (not the recruiting portion)

1.0

Jul 6, 2017

Vile

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing "pro" exists within its walls except friends that feel the same way about the terrible company they invest their hardwork, experience and time with.

Cons

Terrible management which has been said over and over. Extremely high turnover. Expected to work in an extremely stressful, disfuncional environment and log into your phone and simultaneously combat hostile, rude people all day. Everyday is the same. Employee's in operations are looked down upon and treated HORRIBLE.

5.0

Apr 7, 2017

Worked out well

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The starting pay was great. Helped to have prior military experience. They seem to support this pretty well and get you engaged. A whole month of training before released. The training staff is really there to help you out. You can ask them questions all day long they'll stay there to help it was great watching this. I highly recommend heading here if you're in the area, need a full-time job with standard benefits. If you've got a family it's a pretty clear go to to me.

Cons

The cleaners are in the bathroom it feels like every hour. It can be tough to find the right time to go to the bathroom on a break. You can take extra breaks if need but if it becomes a pattern they ask you about it.

Viewing 67 - 69 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Audio Alarm Technology Specialist (Syracuse, NY)

Learning and Development Trainee - $24/hr

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Vile

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