Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 32 reviews)); "The benefits are good if you’re there long enough" ((in 29 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 16 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Growing company with great management." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

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Rapid Response Monitoring

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Work/Life balance

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

271 reviews

5.0

Apr 3, 2017

OVERTIME

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Get that OT. Weekly sign ups for overtime. It isn't always dropped at the same time. Rotates weekly but oh em gee it's worth. Pay and OT options are the best reasons to work here. You can pick up a lot of hours if your willing to put in the effort.

Cons

You gotta work. It's not social time. You're lucky if you can get something consistent with a buddy going who works similar hours but there is no guarantee on the daily. Make the best of it.

5.0

Apr 3, 2017

Made lots of friends, decent pay.

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Like I said, the pay is pretty good. The thing I loved most was all the friends I made. The job itself is pretty easy. Come to work, and work doesn't go home with you. It is possible to move up a bit if you can keep your head down and focus on your work. Go into the company planning to do well and it's completely possible.

Cons

30 minute lunches. Tough to get out and get back in time and get a reasonable meal. Stats for everything you do.

1.0

Sep 28, 2016

Rapid response is a multi level marketing scheme

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If u like being a part of the rat race this place is for you

Cons

Constant supervision Little freedom Empty promises Joke

Viewing 70 - 72 of 271 Reviews

Jobs at Rapid Response Monitoring

Customer Service Representative (NV) - $22/hr

Real Time Analyst (WFM)

Real Time Analyst (WFM)

Customer Service Representative - $22/hr

Audio Alarm Technology Specialist (Syracuse, NY)

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OVERTIME

Made lots of friends, decent pay.

Rapid response is a multi level marketing scheme

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