Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 32 reviews)); "The benefits are good if you’re there long enough" ((in 29 reviews)); "The company offers extensive training in small classroom settings and the trainers are very friendly and helpful." ((in 16 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Growing company with great management." ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "Blatant favoritism and double standards" ((in 6 reviews)); "Trying to get time off is sometimes hard early on as you don’t much pto or get many weekends off due to rotating schedules and making sure everyone eventually has a weekend off." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Aug 6, 2015

Great growing company!!!

Central station specialist

Recommend

CEO approval

Business Outlook

Pros

I have worked at RRMS for almost 6 months now. This is by far the best job I have had after graduating college. I have already been promoted to a special team and have received 2 raises. I have never had that happen before. They told me that if I work hard and stay focused, I will see advancement. So far that has been very true! My benefits are excellent Full medical, dental and 401K that RRMS matches!! I love working here so far and 2 of my college friends are in the application process as well.

Cons

None really at this time. I can honestly say that I enjoy my job. I will update this review if this changes.

3.0

Feb 25, 2014

There's good and bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ability to move up in the company if you are liked, job training, okay pay depending on bills.

Cons

Short breaks, horrible turnover rates, caps for customer service reps

5.0

Jan 25, 2012

A great place to work, fair compensation and treatment.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-Fair compensation for the job, plenty of overtime available -Good, respectful and competent management -Plenty of opportunity for promotion for those who work for it. -Very clean and well kept facilities -Paid Training -As a Customer Service Representative: the job requires plenty of attention to detail but is not overly difficult

Cons

- As a Customer Service Representative the job requires sitting at a desk all shift (a con for some) - As a Customer Service Representative the job can become tedious at points but is not unbearable.

Viewing 73 - 75 of 271 Reviews

Jobs at Rapid Response Monitoring

Real Time Analyst (WFM)

Fall Accounting Intern

Learning and Development Trainee - $24/hr

Real Time Analyst (WFM)

Audio Alarm Technology Specialist (Corona, CA)