Does Rapid Response Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Rapid Response Monitoring employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rapid Response Monitoring. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rapid Response Monitoring?

70% of Rapid Response Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rapid Response Monitoring 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Rapid Response Monitoring?

Control Center Specialist (53) , Customer Service Representative (24) , Operations (20) , Operations Specialist (15) , Operator (12) , Operations Supervisor (6) , Call Center Specialist (4) , Central Station Operator (4) , Data Entry (4) , Customer Service Representative (CSR) (3) , Operations Manager (3) , Training Specialist (3) , Account Executive (2) , Account Manager (2) , Central Station Specialist (2)

What are the pros of working at Rapid Response Monitoring according to real employee reviews?

"pay is good and offer overtime" ((in 36 reviews)); "The benefits are good if you’re there long enough" ((in 26 reviews)); "training is thorough and on" ((in 17 reviews)); "There are also a lot of pretty great people that work at the company." ((in 10 reviews)); "Clean and Nice Facility" ((in 10 reviews))

What are the cons of working at Rapid Response Monitoring according to real employee reviews?

"Blatant favoritism and double standards" ((in 8 reviews)); "Breaks and lunches are so strict that if you are late (even by 60 seconds) you could end up suspended or fired." ((in 6 reviews)); "No work life balance." ((in 5 reviews)); "PTO and 401k could be improved" ((in 5 reviews)); "very crappy upper management." ((in 4 reviews))

What are the top reviewed Rapid Response Monitoring locations?

Syracuse , Corona , Henderson , Hackensack , Liverpool , Cleveland , Columbus , Las Vegas

Rapid Response Monitoring reviews

3.7

70% would recommend to a friend

(271 total reviews)

Russell R. MacDonnell

72% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rapid Response Monitoring has an employee rating of 3.7 out of 5 stars, based on 271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapid Response Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Apr 3, 2017

Made lots of friends, decent pay.

Control center specialist

Recommend

CEO approval

Business Outlook

Pros

Like I said, the pay is pretty good. The thing I loved most was all the friends I made. The job itself is pretty easy. Come to work, and work doesn't go home with you. It is possible to move up a bit if you can keep your head down and focus on your work. Go into the company planning to do well and it's completely possible.

Cons

30 minute lunches. Tough to get out and get back in time and get a reasonable meal. Stats for everything you do.

5.0

Mar 30, 2017

Operator

Central station operator

Recommend

CEO approval

Business Outlook

Pros

Great benefits starting out, good pay. Promote from within for promotions. People complain about being on duty but this job is Emergency response, of course you are on duty, and of course it's important to have people on duty at all times. So breaks are scheduled, it's not a surprise, we are working to save lives!

Cons

Need a bigger break room and locker room, but new building opening soon is supposed to have more room for this and we need it with the company growing.

5.0

Mar 30, 2017

Been Here Five Years

Ops specialist

Recommend

CEO approval

Business Outlook

Pros

Over the top attention to detail, from the spotless facilities to how your hired. Lots of opportunity and places to grow. The really work hard to make sure that the customers get the best possible service, For those that are negative about their experience its because they did not take the job seriously. Where else can you come to work to save peoples lives and get paid for it.Flexible hours.

Cons

Detailed work that you have to pay attention to.

Viewing 205 - 207 of 271 Reviews

Jobs at Rapid Response Monitoring

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Customer Service Representative - $22/hr

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Real Time Analyst (WFM)

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