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      RapidScale

      Part of Cox Communications

      Engaged Employer

      RapidScale reviews

      3.2

      41% would recommend to a friend

      (103 total reviews)
      avatar

      Duane Barnes

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Culture & values

      2.5

      Senior management

      RapidScale has an employee rating of 3.2 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      103 reviews
      5.0
      Dec 14, 2018

      A+ : People, Processes, and Systems

      Partner experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at RapidScale has been a phenomenal experience. Such a collaborative employee culture - you can ask ANYONE for help and they will help you figure it out. Employees all get along well and you can tell people enjoy working here. There are all kinds of amazing opportunities for employee engagement and recognition such as lunches, after work happy hours, company wide weekly Friday calls, Employee of the Quarter, etc. Management has crafted a positive, compelling vision for the future that employees can get behind and feel motivated to give it their all. Real sense of purpose every day. Everyone is committed to the partner and client experience, and employees go to great lengths to do everything they can to provide an unparalleled experience in the cloud services industry.

      Cons

      Fast-paced environment - but if you are willing to learn and ask questions, you'll love it.

      1.0
      Jun 4, 2018

      Stay far away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None come to mind, I would mention the free lunch on Friday's, but that does nothing to make better for all of the negative aspects to this employer. You are much better off to buy your own lunch and save yourself from the nightmare that is rapidscale.

      Cons

      1. CIO acts like a child and dictator. Emotional decision are made and they become the law. The CIO is out of touch with technology and employees. 2. CEO does not know how to operate a business. Enough said here, many empty promises get made then he will go back on said promises when something costs too much or is too inconvenient for him. 3. Overworked. The salary may seem nice, but you won't see any overtime and you WILL be working an excessive amount of it. The CIO will often set unrealistic timelines for projects to be completed just to see the revenue in his pocket. The deadlines are either not met or are met improperly and a disaster ensues that has to be cleaned up. Of course said disaster is not the CIO's fault, it's yours! 4. Toxic culture. They have this fake "company culture" with free lunches and a fun work environment, but you'll find out very quickly that it's just on the surface. This is a terrible place to work and you will be treated unfairly and poorly. 5. Benefits are terrible. Low employer contributions, bad coverage and no 401k matching.

      avatar
      RapidScale Response
      7y
      Thank you for your feedback. We’re excited to see you appreciated the compensation structure while you were at RapidScale. We believe in paying top performers well. That being said, I’m truly sorry that you didn’t advance your career and/or meet your desired career goals while here at RapidScale. RapidScale was once a startup company that grew quickly, thanks to the hard-working colleagues that you most likely were. As of August 2018, RapidScale is owned by Cox Enterprises, a $20B family-owned company that has won numerous employee satisfaction awards, in addition to the “Best Work Environments” award RapidScale won in 2017. Since the acquisition, we’ve added numerous additional benefits for our employees that can only come with the size of a $20B company, including unrivaled healthcare coverage, 401k matching, unlimited PTO, and much more. In addition, our senior management team has grown and changed immensely since this feedback was provided, and we’ve added many seasoned C-level business leaders who today help run the business. We are still entrepreneurial, operating inside of the Cox ecosystem, but no longer function in that ever-changing startup mode that many thrive in, but that may not have been the right fit for you. While we work hard to pay the best employees the best salaries, our non-exempt employees do sometimes work overtime and are paid for it. This is communicated upfront during hiring. Most of our hourly employees look forward to working overtime. That being said, this is a fast-paced, accountability-based work environment designed for top performers and that will hopefully always be ingrained in our culture. Thank you for taking the time to express your concerns. We meet weekly to improve the culture here and are always looking to get better. Your feedback has been invaluable in making us a better company.
      1.0
      Feb 9, 2018

      Beware!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They buy lunch on Friday's.

      Cons

      Highly unethical company, both to vendors and employees alike to the extent of being borderline illegal. They have paid for reviews on this site, prior to them paying for reviews they were 1-2 stars on their rating. Beware of the facade of a fun company culture because there is not one at this place. Compensation is ok, however benefits are terrible. No 401k plan, minimal employer contributions, etc. The senior management is either blind or does not care about employees, the CEO has no clue what he's doing or how to run a business. If you can get in with the right crowd, you'd do ok, if not (which is most employees) you will be miserable. CIO promotes unethical decisions and tries to micromanage all aspects of the business. Is very combative and difficult to work with.

      avatar
      RapidScale Response
      7y
      We're sorry that you didn’t advance your career and/or meet your desired career goals while here at RapidScale. RapidScale was once a startup company that grew quickly, thanks to the hard-working colleagues that you most likely were. Startup environments are certainly not for everyone, and I regret that we couldn't make it work for you. As of August 2018, RapidScale is owned by Cox Enterprises, a $20B family-owned company that has won numerous employee satisfaction awards, in addition to the “Best Work Environments” award RapidScale won in 2017. Since the acquisition, we’ve added numerous additional benefits for our employees that can only come with the size of a $20B company, including unrivaled healthcare coverage, 401k matching, unlimited PTO, and much more. In addition, our senior management team has grown and changed immensely since this feedback was provided, and we’ve added many seasoned C-level business leaders who today help run the business. We are still entrepreneurial, operating inside of the Cox ecosystem, but no longer function in that ever-changing startup mode that many thrive in, but that may not have been the right fit for you. Thank you for taking the time to express your concerns. We meet weekly to improve the culture here and are always looking to get better. Your feedback has been invaluable in making us a better company.
      Viewing 82 - 84 of 103 Reviews
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      ReviewsRapidScale reviews

      Glassdoor has 108 RapidScale reviews submitted anonymously by RapidScale employees. Read employee reviews and ratings on Glassdoor to decide if RapidScale is right for you.