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      RapidScale

      Part of Cox Communications

      Engaged Employer

      RapidScale reviews

      3.2

      41% would recommend to a friend

      (103 total reviews)
      avatar

      Duane Barnes

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Culture & values

      2.5

      Senior management

      RapidScale has an employee rating of 3.2 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      103 reviews
      3.0
      Feb 16, 2026

      Incredible Potential, Risky Leadership

      Senior cloud engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunity to grow a global CSP business. - Work with industry-leading vendors & technologies. - A plethora of people who deeply want to ensure their work means something. - Culture of cross-collaboration and open communication. - Parent company is very invested in RapidScale's success

      Cons

      - Decision makers seem to be chosen by nepotisim and charisma and not skill or value to the business - Sales will sell things that do not exist, product will then make it into something that is not possible, Marketing will misrepresent it and Legal will write contracts that put the business at risk, Project Managers do not manage projects, Delivery frequently misses crucial details, Support provides out of scope work and causes damage to customer environments. - The company has embarrassed itself multiple times with large enterprise customers and continues to make the same mistakes. - I.T. operations is consistently blamed for the customer experience and told to make it work no matter what. - Anyone who deeply cares about the customer ends up working insane hours and the business will continue to burn them out. - Risk of most technical roles being outsourced to overseas labor.

      4.0
      Jan 30, 2026

      Opportunities & Challenges

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Positive shift in company culture with some fresh perspectives - Strong emphasis on passion for your work—if you love what you do (sales, engineering, project management, support, architecture, etc.), you'll thrive - Rewards self-driven individuals who see challenges as opportunities/puzzles to solve - Excellent customer-service focus and genuine problem-solving mindset - Pay, benefits, and time off are competitive and comparable to industry standards - Great work/life balance but there are long days and there are lighter days

      Cons

      - Ongoing transformational shift brings short-term challenges (new tech, processes, breaking from "that's the way we've always done it") - May feel demanding if you prefer stability over change - Still repeating mistakes from the past but slowly improving

      1.0
      Jan 5, 2026

      Hope requires optimism which most of us are losing RAPIDly

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, a steady paycheck, and the best colleagues you could ask for.

      Cons

      Hypocritical Leadership: A rigid, punitive Return-to-Office (RTO) policy is being enforced on local staff while over half of the executive team remains remote, 4 out of 7 are remote. This "do as I say, not as I do" mentality has shattered company morale. Toxic Management Culture: Leadership leans on intimidation and "radical compliance" rather than trust. Publicly telling dissatisfied employees to "just leave" has created a culture of fear and contempt. Instability: Constant "fire drill" mentalities, shifting goals, and poor strategic planning result in wasted hours and employee burnout. High Turnover & Brain Drain: Excessive layoffs followed by aggressive hiring of "yes-people" has led to a massive loss of tribal knowledge. Star performers are "rage quitting" due to being overworked (doing the jobs of 3–4 people) or being pipped out because they don't fall in line with newer regime. Lack of Growth & Resources: While the workforce is called the "growth engine," employees are denied the resources and career paths needed to succeed, while upper management layers continue to expand through nepotism. Questionable Ethics: A culture of protectionism for those close to the top, leading to a total deficit of accountability for leadership.

      avatar
      RapidScale Response
      4mo
      Thank you for taking the time to share your review. We appreciate your feedback on pay, benefits, and team culture, along with your thoughts on where we can do better. We know that change can be challenging, both within our organization and across the broader industry. Our leaders aim to communicate clearly and make thoughtful decisions for our employees, customers, and long-term business success. We believe in ongoing conversations about growth and development, and through learning resources, Employee Resource Groups, and regular discussions with managers and mentors, we work to support career development and help employees explore opportunities for advancement. We also hear your feedback on workplace flexibility. Open conversations with managers and department leaders help us better understand employee needs and continue improving the employee workplace experience. Thank you again for taking the time to share your perspective.
      Viewing 7 - 9 of 103 Reviews
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      ReviewsRapidScale reviews

      Glassdoor has 108 RapidScale reviews submitted anonymously by RapidScale employees. Read employee reviews and ratings on Glassdoor to decide if RapidScale is right for you.