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      RapidScale

      Part of Cox Communications

      Engaged Employer

      RapidScale reviews

      3.2

      41% would recommend to a friend

      (103 total reviews)
      avatar

      Duane Barnes

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Culture & values

      2.5

      Senior management

      RapidScale has an employee rating of 3.2 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      103 reviews
      2.0
      Oct 29, 2025

      The stressful environment isn’t scalable

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are genuinely kind and supportive. Many are empathetic, thoughtful people who unfortunately seem to be taken advantage of for those same traits.

      Cons

      Every day at RapidScale feels like some kind of fire drill, and leadership rarely acknowledges what employees do to keep things running. The culture is driven by fear, not trust. Leadership promotes “empathy” and “transparency” but acts in the opposite way. Examples: Recent RTO policies reportedly threaten disciplinary action, even termination, if employees don’t come into the office three days per week. Allegedly, “Exceptions for illness and emergencies must be communicated and approved in advance.” Earlier this year, mass layoffs happened with no communication or acknowledgment from management, which destroyed morale and made it clear that employees are viewed as disposable.

      avatar
      RapidScale Response
      7mo
      We appreciate your honest feedback. Your input makes us better. We strive to stay true to our values in everything we do, which is why we appreciate your honest feedback on how you think we are doing. Our leaders are grounded, compassionate people who are always willing to listen to employees. We know they'll want to hear the feedback you've shared and we'll be sure to pass it along to them. Thanks for being part of Cox and striving to make this company the best it can be.
      2.0
      Oct 18, 2025

      Unfortunately, recent bad reviews summarize it

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are great, even though we are all frustrated and not heard at the executive level (as demonstrated by the recent pattern of bad reviews). I would give culture a higher score but I truly have no clue what the company's values are. I have worked for companies way, way larger and been far more connected to the ethos and C Level than here. Same Is true for smaller companies.

      Cons

      I think the recent bad reviews represent employees frustration with mandates and strategic decisions that seem to have not taken into account the actual work of employees or needs of customers. Some recent decisions even contradict each other. Some have been executed, involving lay offs with no clear plan or communication for coverage leaving employees set up for failure.

      avatar
      RapidScale Response
      7mo
      Thank you for opening up about these issues. We appreciate your honesty. Our culture is one of the things people love most about working at Cox. We're surprised and saddened to hear that your experience doesn't reflect that. Organizational changes can be challenging and stressful. We want you to know that we care about our employees and aim to support our people through any transition. We will share this information with the leadership team, but we also encourage you to discuss your specific concerns with your manager and/or a trusted mentor so that we can work toward improving your experience as soon as possible. We appreciate your contributions to Cox and your efforts to help us improve in every way possible.
      2.0
      Oct 14, 2025

      Poor company, lack of competent management and direction

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good industry with a lot of growth

      Cons

      Poor execution, management, product fit

      avatar
      RapidScale Response
      7mo
      Thank you for letting us know what's on your mind. Although we don't know all of the specific details of your situation, please know that your feedback is valued here. We will pass this information to our internal teams. We also hope you will open up to your manager and/or mentor about your specific concerns so we can make things better for you. Thank you for helping us build a better future at Cox, one step at a time.
      Viewing 13 - 15 of 103 Reviews
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      ReviewsRapidScale reviews

      Glassdoor has 108 RapidScale reviews submitted anonymously by RapidScale employees. Read employee reviews and ratings on Glassdoor to decide if RapidScale is right for you.