Pros
- Opportunity to grow a global CSP business. - Work with industry-leading vendors & technologies. - A plethora of people who deeply want to ensure their work means something. - Culture of cross-collaboration and open communication. - Parent company is very invested in RapidScale's success
Cons
- Decision makers seem to be chosen by nepotisim and charisma and not skill or value to the business - Sales will sell things that do not exist, product will then make it into something that is not possible, Marketing will misrepresent it and Legal will write contracts that put the business at risk, Project Managers do not manage projects, Delivery frequently misses crucial details, Support provides out of scope work and causes damage to customer environments. - The company has embarrassed itself multiple times with large enterprise customers and continues to make the same mistakes. - I.T. operations is consistently blamed for the customer experience and told to make it work no matter what. - Anyone who deeply cares about the customer ends up working insane hours and the business will continue to burn them out. - Risk of most technical roles being outsourced to overseas labor.
