Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      RapidScale

      Part of Cox Communications

      Engaged Employer

      RapidScale reviews

      3.2

      41% would recommend to a friend

      (103 total reviews)
      avatar

      Duane Barnes

      39% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Culture & values

      2.5

      Senior management

      RapidScale has an employee rating of 3.2 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RapidScale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      103 reviews
      2.0
      Aug 19, 2025

      Dysfunctional and Unaware

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of your coworkers are genuinely incredible talented people

      Cons

      - Executive Leadership seems in denial of the fact that the company clearly lacks a coherent long term strategy for success instead pushing down issues or only offering half solutions - Operational issues compound and are ignored as the company jumps from initiative to initiative - Lack of follow-through from multiple departments and leadership - HR seems more interested in the appearance of process than true equity. - Executive leadership is routinely dismissive of employee concerns - Focus on firefighting and acts of heroism rather than process driven scalable change - Clear favoritism within the company - Leadership Directives are misaligned from front-line concerns and the reality of the day to day business - Lack of focus on customers and what employees need to be successful

      avatar
      RapidScale Response
      7mo
      Thank you for taking the time to write this helpful review. We take your feedback seriously. While we are a company always looking for new ways to innovate, we much strive to make thoughful decisions so that we can sustain our impact for years to come. We will share this information with our leadership team snd also encourage you to discuss your specific concerns with your manager. Your experience at Cox is important to us. Thank you for helping us build a better future.
      2.0
      Aug 15, 2017

      RapidScale Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Pay will get you intrigued, but I would think twice.

      Cons

      No 401k Not great benefits on top of no 401k Not good work/life balance Growing rapidly which leads to being very understaffed Permission to do much is controlled and given out by single individual and his individual decision

      avatar
      RapidScale Response
      7y
      Thank you for your feedback. Several others on Glassdoor experienced similar concerns during this time period and we took this feedback to heart. RapidScale was once a startup company that grew quickly, thanks to the hard-working colleagues that you most likely were. As of August 2018, RapidScale is owned by Cox Enterprises, a $20B family-owned company that has won numerous employee satisfaction awards, in addition to the “Best Work Environments” award RapidScale won in 2017. Since the acquisition, we’ve added numerous additional benefits for our employees that can only come with the size of a $20B company, including unrivaled healthcare coverage, 401k matching, unlimited PTO, and much more. In addition, our senior management team has grown and changed immensely since this feedback was provided, and we’ve added many seasoned C-level business leaders who today help run the business. We are still entrepreneurial, operating inside of the Cox ecosystem, but no longer function in that ever-changing startup mode that many thrive in, but that may not have been the right fit for you. Thank you for taking the time to express your concerns. We meet weekly to improve the culture here and are always looking to get better. Your feedback has been invaluable in making us a better company.
      2.0
      Mar 6, 2026

      Nobody is listening

      Sr cloud engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a dynamic, interesting place to work where we were able to help customers solve IT issues.

      Cons

      Frankly management is Orwellian. The constant repetition of lies and half truths, the pounding of the propaganda. Self styled "Leaders" who manage by dictate. They have tons of 'anonymous' surveys but we aren't stupid, everybody knows the surveys can be traced back, so the only results management gets are the results from people who wish to be promoted. Mostly Sales. This is a sales lead organization, and it doesn't matter if a solution is not technically feasible or if there is a better way, if sales says to do it we must.

      avatar
      RapidScale Response
      2mo
      YES, we’re listening. Thank you for taking the time to share your feedback—we truly appreciate you being open with us. I’m sorry to hear your experience hasn’t been what we would hope. We know feedback like this isn’t always easy to give, and it’s not always easy to hear, but it’s essential for us to grow and improve. Regarding your comments… employee feedback helps us better understand the employee experience and gives us the opportunity to work together on meaningful improvements. Every team, every function, and every employee plays a vital role in shaping our future. Please know our door is always open — we welcome continued dialogue and partnership as we work to make our workplace better for everyone.
      Viewing 19 - 21 of 103 Reviews
      Related searches: RapidScale jobs | RapidScale salaries | RapidScale benefits | RapidScale interviews
      ReviewsRapidScale reviews

      Glassdoor has 108 RapidScale reviews submitted anonymously by RapidScale employees. Read employee reviews and ratings on Glassdoor to decide if RapidScale is right for you.