Red Ventures reviews

RV pretends to be something bigger than what it actually is; a glorified call center. Plain and simple. With that being said, being a Sales Agent isn't hard. You sit down, take calls, and upsell. Yet RV manages to make this way harder than it needs to be. They swear by their sales process which they think is fool-proof. If you deviate AT ALL you get talked down to like a three-year-old by upper management. They call this "coaching" but really it's just a nitpicking session where they blast you for the most insignificant reasons. I got put on disciplinary action all because I forgot to ask a certain question on a call. I still made the sale! RV's "do whatever it takes" sales tactics are extremely unethical. I was truly repulsed by the stuff RV forced me to say on a call. Lie, cheat, and steal is the name of the game here. It's hilarious how they pride themselves on "Making sales the right way" yet I was told multiple times to lie to customers if they owed a deposit, get their credit card number, then pull a fast one on them. Speaking of lies, RV will cheat you out any way they can. They claim to have "flexible hours", which is straight up not true. Your hours are picked for you before you even walk through the door and the best you're gonna get is 3pm-12am. I was also told that I would get paid double my hourly wage for mandatory overtime. This was also a lie. Take EVERYTHING you hear with a grain of salt. Stay FAR away from this place. I wouldn't even recommend it as an entry level job.

Your time on the clock is heavily micromanaged. Having to request bathroom breaks is a bit ridiculous. Pre hire they give you different shifts to choose from. Once I got hired I was told that I was only able to work 10-7, and that the earlier shifts are seniority based. They don't tell you before you're hired that unless you're above 80% in ranking, you will NOT make any commission from your sales. Its a numbers game. TONS of metrics that you're measured by that determines your rank(which is fine). However the amount of unsellable/unserviceable calls that you'll take are unbelievable. Worst part is that those bad calls still count against your metrics, and there's nothing that you can do about it. Hurts your ranking. The coaching process is helpful early on when you're learning the process. But later on you realize that its nitpicking. The PCs listen to your calls and ask you why you didn't say "this" or say "that" when they've had time to think of a reply versus you actually being in the moment. If you fail to meet your metrics, you can be placed on a performance improvement plan. In which they set metrics goals for you within an allotted period of time. If you don't meet those metrics, you will be terminated.