Red Ventures reviews

Very intense leadership. You can have 3 strong days in a row according to business metrics and standards and then you have 1 not so strong day and your management team is pulling you off the phones for "coaching" which is basically a time where they pull you in a room and interrogate you to find out why you're not meeting standards. Sales Management and Work Force Management were never on the same page. I would tend to switch my schedule to work weekends because Work Force said that it would help out the companies needs, I was then made out to be a bad employee that never wanted to be at work (Because the management team never saw me during the week) even though I was working 24 hours a weekend during the busiest times of the week (when customers weren't at work and had time to actually call in). Not only was I working all weekend to help the company I was producing better than center average numbers.

30 min of break time for your 9 hr shift, bathroom being included in that time Lunches supposed to be an hour but normally shortened to 30 min Marketing misleads customers by making them think they are calling a different company than they are actually calling resulting in unsellable calls and angry customers. Agents are encouraged to mislead customers in a "compliant" way. Most products that make agents most money are essentially screwing the customer over at least in the business I was on. Comp plan changes every month.