Regions Financial reviews

The computer system is slow and antiquated and takes valuable time away from trying to hit the unrealistic sales goals. Turnover of staff, from tellers to business bankers, is very high compared to other banks and an observant person can see that management is the reason why the staff is nervous and unhappy. Mistakes, no matter how inconsequential, are not forgiven and will be held against you. Hard work and good performance does little to reverse the damage. Do not voice concerns to management, even when they ask you for your honest feedback, because it will come back to bite you. Gossip is prevalent, management does little to discourage it, and is sometimes the source of it. As a whole, the company is good and these comments are reflective of the dysfunctional Orlando management.

First they get you into the company thinking it's wonderful because the mission statement and vision are all about "Doing the right thing" and "Enjoying your life" etc. You soon realize that is not what you signed up for. At least in the Texas Market that's how it is. I can't speak for our more saturated regions where they have tons of advertisments and walk in traffic. It does seem those employees seem to be happier. In Texas they give you the same goals as other states and expect you to figure out how to bring in business yourself. From Head Teller, ABM and BM they want you out of the branch cold calling and constantly making sales calls. Upper Management manages by intimidation and are completely unproffessional. Even when goals are met or exceeded there is never any appreciation. Expect to pat yourself on the back. People that continually meet goals are still treated the same as employees who do not. So where is the motivation in that? They have an annual survey that goes out to all employees and a couple years ago it tanked and upper management had to come up with an action plan. Now they practically intimidate employees and trick them into thinking the survey is just about their immediate branch and nothing about upper management so the ratings will get better. They are over the top nice the week prior and pressure each employee about scoring it "fairly and not off emotions" and then afterwards it all goes back to the same thing. The way it's set up it's not really confidential so employees worry about scoring too low even when they want to. I've worked here for several years and have seen rediculous turn around that I have never seen at any other financial institution. Yet managment doesn't bat an eye or try to figure out what is causing the mass exodus of their employees. If they were smart corporate would call past employees and find out what is going on. The incentive plans grow harder and harder to meet with your payout growing smaller. I understand that is everywhere because of the economy but at Regions it's beyond sad. I sadly had an employee on my staff who was working harder each year and getting better but was paid less each year that she worked here because the annual raises didn't compete with the lessening incentive plan. I can't think of a single employee that works at Regions bank in Texas that enjoys their job... and that is just plain sad. Some stay because they don't like change and some stay because they are nervous about the economy... but most just leave as soon as they can and if they arent gone now they are always looking for other opportunities. I've stayed too long out of personal reasons but have recently decided those reasons are not worth the stress this company puts into my life. With the backing this company has it had the potential to be better and be a great company. With the upper management they have in place that will never happen.