Regions Financial reviews

3.6

66% would recommend to a friend

(4,209 total reviews)
avatar

John Turner

77% approve of CEO

63% positive business outlook

Regions Financial has an employee rating of 3.6 out of 5 stars, based on 4,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Regions Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good, the pay seems to be in line with the industry, good team environment (depending on branch).

Cons

Sales goals interfere with customer service. There's (bullying) pressure from upper management to meet said goals which does more harm than good. They're reducing teller staff which have the biggest responsibility in the entire branch, fraud prevention, sales and referrals, customer service, balancing etc. This makes it hard to find someone to cover for vacation/sick time because the other branches are staffed the same way. UB2 is a joke at our branch. Non-cash transactions are primarily in the drive through. BSLs are responsible for EVERYTHING- Security, Maintenance, Sales, KDS, Coaching, Operations all while running a teller drawer non stop. Our upper management isn't shy about making us feel like garbage when our branch isn't performing-disregarding staffing challenges.

2.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Overall not a bad company if you are not located in a lower income consumer branch. Room for advancement. If you're good at sales and will do anything to meet your numbers, this is a good fit for you!

Cons

As a teller, they used to put pretty strong sales goals and did not try to make the customer experience better. Now I realize that they are only trying to get people to avoid using tellers so that their universal banker position and other technologies get used more, ultimately leading to a phase-out of teller positions. Do not apply for a teller job!

1.0
Aug 1, 2013
Recommend
CEO approval
Business Outlook

Pros

The people seem nice enough.

Cons

This company suffers from a severe case of inbreeding. If you're not from Alabama or have no ties to the University of Alabama, you're regarded as an oddity. Job advancement and security usually comes down to whether you own enough crimson and houndstooth in your wardrobe. Birmingham is a hell hole for the most part. Schools are mostly awful, except in the affluent areas where they are merely mediocre. Corrupt city government, a broke county, lots of empty buildings downtown, and one of the highest murder rates in the country. This is not a good place to work and Birmingham is not a good place to live.

Viewing 37 - 39 of 4,209 Reviews

Glassdoor has 4,375 Regions Financial reviews submitted anonymously by Regions Financial employees. Read employee reviews and ratings on Glassdoor to decide if Regions Financial is right for you.