Regions Financial reviews

Well the hardest part of the job for me to cope with was the cold calling mainly because I was not made aware of it during the interview. If you work at a slow walk in traffic branch then you will spend 80% of your day calling random customers who are "pre selected" for loans, credit cards, HELOCS, and you will have to convince them that they need the loan or cc. Regions refers to this as a "needs based conversation" which is bank lingo for sell them on a product we offer so the bank can make money off interest, which is how banks make money. I only stayed at Regions for a short period of time not because of bad relationship with fellow employees but I just did not like the industry from a chain bank standpoint. There is so much stress that comes from the FSS job outside of actual sales that it really made. By that I mean that I always had this feeling of either being fired or sued because in the industry you have access to EXTREMELY personal information and if you even stand up to get a tissue and leave a piece of paper on your desk then someone is chewing you out. Lastly, the customers, one main reason that you have to get on the phone to get loans is because people really just don't walk into banks to apply for loans anymore. Correction people who have good credit and can get approved do not walk in. The one I heard from a superior that I tell anyone who wants to work in the industry is this, Only two types of people walk into banks looking for a loan rate shoppers and psychopaths and that could not be more true. Most of your customer walk in traffic are people complaining about overdrafts because they don't know how to manage their own money. Most walk in traffic is people with ridiculously stupid request that don't understand that it is a bank and not Walmart and their are somethings we just cannot do. All in all I thought I was going to be a banker but in reality I was a salesman with a suit/tie and desk.

Very stressful culture in the West Tennessee Market. Sales goals weren't the only factor. If you get the sales but the customer don't keep the opening balance for a month it's as if you didn't do it. So your time and hard work will be in vain. Such a numbers game. So save yourself the headache from working deskside in the branch.