Is Regus a good company to work for as a Client Service Representative?

Client Service Representative professionals working at Regus have rated their employer with 5.0 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of Regus employees being 2.5 out of 5 stars. Search open Client Service Representative Jobs at Regus now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at Regus .

Does Regus pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at Regus with 5.0 out of 5 stars based on 26 anonymously submitted employee reviews. This is 70.3% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at Regus.

What are the top reviewed jobs at Regus?

Community Associate (575) , Community Manager (514) , General Manager (177) , Customer Service Representative (157) , Area Manager (103) , ASM (Area Sales Manager) (93) , Senior Customer Service Representative (72) , Manager (66) , Community Sales Manager (52) , Sales Manager (29) , Center Manager (26) , Receptionist (23) , Front Desk Receptionist (22) , Account Manager (21) , Customer Service Representative (CSR) (21)

What are the pros of working at Regus according to real employee reviews?

"Benefits are good and co" ((in 149 reviews)); "The people you work with are great and supportive of each other." ((in 97 reviews)); "good work life balance if you dont let the stress to take over you" ((in 77 reviews)); "workers and I met some great clients." ((in 76 reviews)); "My colleagues were great and most of the members were also lovely so was good for expanding my network." ((in 64 reviews))

What are the cons of working at Regus according to real employee reviews?

"poor management and dress code" ((in 256 reviews)); "The pay is low and almost every day there is more and more responsibilities added to the job without any pay increases." ((in 164 reviews)); "The salary for all levels of operations associates is low" ((in 106 reviews)); "Top Managers don't care" ((in 106 reviews)); "I really do agree that other comments about "bad management, upper management does not know what they're doing"." ((in 103 reviews))

Skip to content Skip to footer

Notifications

Regus

Regus Client Service Representative reviews

Item: Regus
Rating: 2
Author: Client Service Representative

5.0

99% would recommend to a friend

(26 total reviews)

Mark Dixon

99% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Client Service Representative employees have rated Regus with 5.0 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an excellent working experience there. Regus is rated 35% above average by Client Service Representative professionals compared to other employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

26 reviews

2.0

Apr 19, 2012

Gained a lot of valuable skills, but not a healthy environment

Client services representative

Recommend

CEO approval

Business Outlook

Pros

I gained a lot of valuable skills for my future career. The coworkers are really nice, and many of the clients are as well.

Cons

Zero training when I started with the company. My bosses were uncommunicative, anxious, controlling and took credit for my work.

2.0

Jul 21, 2008

You aren't valued unless you are a AD or RM

Client service representative

Recommend

CEO approval

Business Outlook

Pros

If you like fast pace environments and things are ALWAYS going on. Definately on down time. You also meet a ton of wonderful clients. Lawyers, business consultants, etc. There are also a ton of Reguses all over the world so if you are thinking about moving somewhere else (even a different country) they probably have a center there for you to transfer to. And you learn a lot on the job. You learn computer programs, telecommunication stuff, and work processes. YOU MUST BE ORGANIZED for this job. You'll have like 60 people asking you for stuff a day and you have to be on top of everything.

Cons

Each center has a very small staff (especially in NY since there are so many offices), so when someone takes time off the whole office is distrubed. There are also no breaks! Clients come with work and you have to get it done ASAP. So there is no downtime to just catch up on office stuff. The biggest problem with Regus is their hierarchy. You as a Client Service Representative can only talk to your Operations Manager and General Manager. So if you have a problem with your managers or have suggests about how something is done, you can't talk to the Area Director or Regional Manager. I had the problem where a General Manager used one of my ideas as his own and got a promotion out of the deal and when I went to say something, HR said "Well he is higher than you are so we'll probably take his word over yours" That made me feel pretty low.

Viewing 25 - 26 of 26 Reviews

Top companies for "Compensation and Benefits" near you

NASA

4.0★Compensation & Benefits

KONE

3.7★Compensation & Benefits

Herc Rentals

3.5★Compensation & Benefits

EquipmentShare

4.0★Compensation & Benefits

Jobs at Regus

More Than A Receptionist!!!

More Than A Receptionist!!!

Community Associate / Customer Service

Regus reviews FAQs

Regus reviews Regus Client Service Representative reviews

Regus

Regus Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Gained a lot of valuable skills, but not a healthy environment

You aren't valued unless you are a AD or RM

Top companies for "Compensation and Benefits" near you

Jobs at Regus

Regus reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Regus reviews FAQs

Jobs at Regus