Remitly reviews

3.8

65% would recommend to a friend

(514 total reviews)
avatar

Sebastian Gunningham

65% approve of CEO

61% positive business outlook

Remitly has an employee rating of 3.8 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Remitly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

514 reviews
3.0
Jul 26, 2023

.

Recommend
CEO approval
Business Outlook

Pros

Great teams to work with and management. Very interesting job

Cons

Unfortunately the job has become a Customer Support over phone and chat.

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Remitly Response
2y
Thank you for taking the time to share your thoughts on your experience at Remitly. We truly appreciate your feedback and are glad to hear that you’ve had positive interactions with our teams and management, as well as finding the job itself engaging. We understand that every role evolves over time, and we’re sorry to hear that you’ve experienced a shift in the nature of your job responsibilities. We value your feedback regarding the increasing focus on customer support activities over the phone and chat. Please know that your concerns are important to us, and we are committed to continuously improve the work experience for all of our employees. In the meantime, we encourage you to engage with your manager or HR representative to discuss your concerns in more detail. We want to ensure that your experience aligns with your expectations and career aspirations. Thank you again for your honest feedback. We value you as a member of our team and are dedicated to creating a positive work environment that allows both our employees and company to thrive.
1.0
Jul 25, 2021

not really good

Recommend
CEO approval
Business Outlook

Pros

none. None. none. none. none. none. none. none. none. monr. mone. mone. mone none none

Cons

A lot. Change management needs a lot of improvement. Communication from compliance needs improvement. Doesn't maximize potential and skills of employees. process wise - needs a lot of improvement. I really don't recommend working here, skills and potential employees are not recognized. Training team really needs a lot of improvement, from trainee to traning materials. Managment doesn't hire the correct leaders.

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Remitly Response
4y
At Remitly we recognize that all employee experiences are unique. Thank you for sharing yours. As you know from your time at Remitly, one of our core cultural values is to Continuously Improve. Feedback like yours allows us to reflect on how we are doing things, and make adjustments to continue to improve our employee experience and make Remitly the best possible place to work.
2.0
Jun 4, 2021

Great mission and vision, but lacks management skills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good pay -Defined goals and strategies

Cons

-Bad people management -Could improve infraestructure

Viewing 265 - 267 of 514 Reviews

Glassdoor has 550 Remitly reviews submitted anonymously by Remitly employees. Read employee reviews and ratings on Glassdoor to decide if Remitly is right for you.