Republic Services reviews

3.4

56% would recommend to a friend

(3,491 total reviews)
avatar

Jon Vander Ark

70% approve of CEO

56% positive business outlook

Republic Services has an employee rating of 3.4 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Republic Services employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
1.0
Sep 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Upper management is around and friendly. Very approachable. Everything is new and In good condition, and they're trying to create a nice environment for the staff.

Cons

Republic Services is new to the call center game, and they don't know what they're doing. CRRs have very little access to information. They talk a lot about how they want to have great customer service but they don't give their people the tools to help the customers. There is no accountability or ownership for agents and very little feedback is given. Most of the staff is brand new so they can't answer customer issues either. The materials are out of date and he systems are not updated. Supervisor response to customer issues can take weeks.

avatar
Republic Services Response
9y
Thanks for your feedback. We would like to hear more about your ideas on how we can improve our employee experiences. Please contact us or your local Human Resources Representative. We can be reached at recruiting@republicservices.com.
1.0
Sep 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The people I met. The perks phone, car rental discounts

Cons

Company lies to its customers and it's encouraged. Unreasonable quota. Metrics make no sense. The ability to pass of bad debt to others is a joke.

avatar
Republic Services Response
9y
We are sorry to hear that your experience didn’t meet your expectations. We strive to create great experiences for our employees and we’re always seeking feedback. If you’d like to discuss this further please email us at recruiting@republicservices.com.
5.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Awesome benefits, great management they truly care about their empoyees. Saturdays are not required but if you want to volunteer, you'll get OT

Cons

Shiftbids. It was an almost deal breaker for me. I love this company either way.

avatar
Republic Services Response
9y
Thanks for your feedback!
Viewing 178 - 180 of 3,491 Reviews

Glassdoor has 3,583 Republic Services reviews submitted anonymously by Republic Services employees. Read employee reviews and ratings on Glassdoor to decide if Republic Services is right for you.