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      Reputation

      Engaged Employer

      Reputation reviews

      3.2

      45% would recommend to a friend

      (461 total reviews)
      avatar

      Joe Burton

      52% approve of CEO

      32% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Reputation has an employee rating of 3.2 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      461 reviews
      1.0
      Feb 11, 2016

      Just awful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Convenient location, lunches 3 times per week. Some great people left, but many are leaving. Pretty cool product that tries to help customers with their online reputation

      Cons

      Management doesn't really care to hear opinions of people on their teams, so mistakes are made that could have been avoided, over and over again. Leadership is extremely weak and only appreciate people who won't challenge them. Micromanaging is the management style, which causes talented and experienced people to run out the door. Extremely high turnover, most people don't stay longer than 1 year. The absolute worst sales and account management leadership I have ever witnessed.

      avatar
      Reputation Response
      10y
      It's unfortunate you feel this way, but thanks for sharing your feedback - it's important to us. We have an average employee tenure of 1.7 years, which is pretty much par for the course in this market and area. If there is anything you would like to share with HR to help us improve things for you while you're here, we would love to help. Please reach out to me directly!
      1.0
      Feb 10, 2016

      Do not believe the positive reviews

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      NONE, snacks and free lunch 3 times per week, I guess.

      Cons

      They are in the business of burying bad reviews with good ones so they are trying to flood this site with positive to bury the bad ones. This is one of the worst companies I ever worked for. None is set for success specially if you are a woman. If you are a woman, expect inappropriate comments and only woman who put up with that are still around. They have only one woman in leadership position and is because she laughs at the very inappropriate comments. The product is extremely unreliable and clients churn is extremely high. It's hard to keep clients happy when your product sucks. Internal communication does not exist and this is exposed to clients. Everyone there is unhappy, people join the company and it does not take them very long to realize what a toxic place this is. VERY, VERY few people stay more than a year. ZERO culture and values.

      avatar
      Reputation Response
      10y
      As the head of HR, and a woman, I would like to make sure it is clear both to our current and former employees - and to any potential candidates - that we do not tolerate any form of harassment or inappropriate conduct in the workplace. I have built an extremely approachable and responsive HR team, and we are always willing to step in and ensure everyone at Reputation is treated fairly and with the utmost respect in the workplace. If you feel like your concerns were not addressed properly by me or my team, I would very much like to hear about it. I hope you found a great place to land after leaving Reputation, and thanks for your feedback!
      1.0
      Feb 8, 2016

      Toxic environment. Beware!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing really to put in here.

      Cons

      The company has made drastic changes all for the worse! There is no company culture. Lack of transparency. NO communication whatsoever. Top management leave you in the dark! If you're based in AZ lots of opportunities but if you're based in Redwood City, people are dropping out like flies. Far worse than the sinking of the Titanic. Cheap labor too! Call center environment.

      avatar
      Reputation Response
      10y
      I am sorry to hear you are not having an ideal experience at Reputation.com. We are very excited with the changes that have taken place in the last few months - specifically that we've finished building a world class executive team to run our Enterprise business, and that we've carved out a separate entity to ensure our Consumer division continues to be successful with their own brand and identity facing our consumer client base. If you would like to discuss your situation more specifically, I would be happy to help improve your engagement and experience, so please don't hesitate to reach out. We hope things improve for you!
      Viewing 361 - 363 of 461 Reviews
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      Glassdoor has 489 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.