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      Reputation

      Engaged Employer

      Reputation reviews

      3.2

      45% would recommend to a friend

      (460 total reviews)
      avatar

      Joe Burton

      52% approve of CEO

      32% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      460 reviews
      1.0
      May 29, 2015

      Small Business Consultant

      Small business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work remote and avoid the office drama.

      Cons

      Revolving door of employees from upper management to entry level sales. No training program. Authoritarian management style, constant program changes, constant department changes, constant layoffs and hirings. Their customer "care" can be best summed up by the phrase, "take the money and run".

      avatar
      Reputation Response
      10y
      We appreciate you taking the time to deliver candid feedback to us, and wish your experience working for Reputation.com had been more positive. As any start-up technology company, we do experience more organizational change than in other industries, but we try to make these changes thoughtfully and with care, especially when changes impact employees. Ultimately, a successful business plan translates to good things for the business and for our employees. With regards to customer care, rapid growth in the business sector over the past year has resulted in a less than ideal experience for some of our business customers. Solving this is one of our top priorities in 2015, and we have made key leadership hires and strides in process improvement over the past three months as a result. We are excited about the positive changes we've made, and hope you have found a role at a company who is equally as dedicated to their employee's and customer's success.
      4.0
      May 27, 2015

      Great experience

      Advanced client solutions manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working there for three years, and have gained instrumental experience in the process. It's a great way to get the experience you need to drive a value based, solution focused sales process. You'll never win an opportunity based on price. You must learn to sell based on value, and pursue sales in a consultative manner, otherwise you will struggle.

      Cons

      High turnover, and the company is transferring the majority of it's sales team to Tempe, Arizona.

      avatar
      Reputation Response
      10y
      Thank you for taking the time to write a review! We're happy to see that you're learning valuable skills in your role at Reputation.com. We are aware that we experience turnover at a higher rate than we'd like, and are working to more closely align expectations between candidates and managers during the hiring process, which we think will help us reduce turnover over the long run. Keep up the great work!
      2.0
      May 21, 2015

      Lots of Sitting Around

      Reputation advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks, drinks and lunch. Nice office with new equipment. Co-workers were friendly enough.

      Cons

      Wound up basically just sitting at my desk for 2 months while management never seemed to have time for me unless it was a role play or to go over product once a week or so, which is exactly what I was already doing at my desk. Management is neglectful and a bit abrasive. Will talk down to you for giving the wrong answer to a question, then a week later will change he answer and scold you for quoting the one given to you the week before. Structurally vague for new hires.

      avatar
      Reputation Response
      10y
      Thank you for taking the time to share your experience at Reputation.com. We have recently made some adjustments to the leadership on this team, and are seeing positive change as a result. We wish your experience had been more positive, and are also taking steps to improve new hire training and onboarding schedules to reduce downtime and to keep new hires feeling productive and engaged. We hope you landed at a new role that was a better fit for you!
      Viewing 382 - 384 of 460 Reviews
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      Glassdoor has 488 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.