Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 42 reviews)); "Great culture and direction as a company." ((in 40 reviews)); "Great team and collaboration to help everyone succeed!" ((in 31 reviews)); "A Good work life balance" ((in 29 reviews)); "Good benefits." ((in 20 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 27 reviews)); "Lack of team cohesion and leadership" ((in 21 reviews)); "year change to a new health insurance carrier with downgraded coverage caused financial stress and gaps in care; no 401K matching." ((in 8 reviews)); "Constant layoffs." ((in 8 reviews)); "No training program." ((in 5 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

1.0

Apr 2, 2015

Don't believe the positive reviews. They are in the business of flooding the market with positive reviews.

Sales

Recommend

CEO approval

Business Outlook

Pros

A nice campus and free parking. You are only a couple of blocks from Downtown Redwood City.

Cons

Management hasn't a clue, poor leadership, and everything is reactionary. They do not care for the customer and constantly build things without a though as to how they will handle things. Customer service is completely overwhelmed and the vast majority cancel shortly after signing sue to the lack of results. Take a long hard look at yourself and ask yourself why you have let a plethora of talented individuals leave.

Reputation Response

10y

We appreciate you taking the time to deliver candid feedback to us about your experience. Every business can always improve both their employee and customer experience, and in fact we have dedicated a lot of time and energy into both. We've built an approachable and responsive HR team, and have hired more leadership to build the best customer service organization we envision - and we're showing great progress on both fronts. We hope you landed at a great position that makes you happy after leaving the team here at Reputation.com!

5.0

Mar 20, 2015

Great Company and Interesting Data Set

Data science/software engineering

Recommend

CEO approval

Business Outlook

Pros

Reputation.com is a great place to work. The team in place is a joy to be with. The problems being solved are relevant and have a real world impact on the clients. They also have a large and growing data set with provides the opportunity to work on problems to extract interesting insights for the clients and across different industries.

Cons

The company has become fairly mature so if you you are more comfortable in a wild west type environment with little structure this may no longer be the place for you.

Reputation Response

10y

Thanks for the thoughtful review! While we know we have areas that could use improvement, it's always a pleasure to hear that we're delivering value and keeping our team happy and engaged.

4.0

Mar 8, 2015

It's a great opportunity but can be difficult.

Product manager

Recommend

CEO approval

Business Outlook

Pros

People are all extremely talented. The company is great at hiring right. The problems are unique and interesting. Theyre tackling new challenges for a market that really needs a solution. They are market leaders - there really isn't a legitimate, established competitor in the space.

Cons

The company moves very quickly and demands a lot from everyone. While that produces tangible results, it can be hard. You need to go above and beyond to really be successful, but the company rewards you for doing so.

Reputation Response

10y

We appreciate you taking the time to share your experience at Repuation.com! We do know that working at Reputation.com is fast-paced and often demanding, and we try to communicate this culture to candidates during the recruitment process so it's not a surprise when they join the company. We're feeling really excited about where we are now, and where we're going in 2015 and beyond. Thanks for all of your hard work, and best of luck in the future!

Viewing 385 - 387 of 460 Reviews

Jobs at Reputation

Sales Development Representative

Arizona

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Sr. Marketing Operations Manager

Remote

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Account Executive, Enterprise

United States

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Field Marketing & ABM Manager

Remote

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Account Executive, Enterprise Automotive

United States

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Reputation

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Reviews by job title

Don't believe the positive reviews. They are in the business of flooding the market with positive reviews.

Great Company and Interesting Data Set

It's a great opportunity but can be difficult.

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