Management has changed dramatically over the years, with each new manager a notch or two below the one replaced. ,
The company charges its clients thousands of dollars and now pays its writers less than $10 per piece of content written, which started in the mid-$20 range per piece a few years back and then started getting cut. The writers who create these pieces now earn about a third of what they earned when Reputation was a struggling startup, and ditto the editors.
Promised bonuses are vapor, and where writers and editors once were encouraged to share ideas and commentary on the firm's online forum, such interaction is prohibited now. Rocking the boat is punished.
Most of the good editors and writers have long since left Reputation for employers with integrity, and the quality of work performed for clients clearly suffers, although the degradation of quality isn't reflected in the rates the company charges its clients because new clients aren't aware of how poorly they're being served relative to what was available to them a few years ago.