Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 45 reviews)); "Great culture and direction as a company." ((in 43 reviews)); "A Good work life balance" ((in 31 reviews)); "Great team and collaboration to help everyone succeed!" ((in 28 reviews)); "Benefits are great." ((in 18 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 31 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 10 reviews)); "Limited growth opportunities in next 12 months" ((in 3 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What Reputation locations have received the highest employee ratings?

Lehi , Chicago , Scottsdale , Tempe , New York , Phoenix

Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

1.0

Aug 29, 2016

I literally come back to look at Rep.com reviews once in a while to laugh.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunch...but there isn't really isn't such a thing as a free lunch.

Cons

I worked for them for a short time, but sensed something was very wrong within the first 3 months of my time there, so I quit abruptly, even though I had no other job lined up. I am certain it was the right decision, especially after seeing the horrible reviews here month after month, countered, of course, by the glowingly artificial 'great' reviews (does anyone really express themselves naturally how they are written?) that are obviously fakes. It's your choice, but you can do better just looking elsewhere without any inopportune headaches or leftover heartburn. After walking away being told I just didn't meet their standards (joke), I now have a job that pays twice what my salary was there. I also understand how precarious the future of the company is, given the way they actually make their money after researching them (should have done it the first time) long and hard.

Reputation Response

9y

We are glad you've found a role that better suits you after your departure from ReputationDefender, our Consumer subsidiary. We do not solicit or directly post false reviews to Glassdoor, but often hear this concern from reviewers. Because we're a thought leader in how to manage online reputation, our positive feedback is often called into question. All of our reviews, positive and negative, are organically generated by prior and current employees. We certainly encourage all employees to review us here, and find that the star rating we have and the feedback we see on this page is an accurate reflection of the culture and work experience of our employees.

1.0

Feb 10, 2016

Do not believe the positive reviews

Client services

Recommend

CEO approval

Business Outlook

Pros

NONE, snacks and free lunch 3 times per week, I guess.

Cons

They are in the business of burying bad reviews with good ones so they are trying to flood this site with positive to bury the bad ones. This is one of the worst companies I ever worked for. None is set for success specially if you are a woman. If you are a woman, expect inappropriate comments and only woman who put up with that are still around. They have only one woman in leadership position and is because she laughs at the very inappropriate comments. The product is extremely unreliable and clients churn is extremely high. It's hard to keep clients happy when your product sucks. Internal communication does not exist and this is exposed to clients. Everyone there is unhappy, people join the company and it does not take them very long to realize what a toxic place this is. VERY, VERY few people stay more than a year. ZERO culture and values.

Reputation Response

10y

As the head of HR, and a woman, I would like to make sure it is clear both to our current and former employees - and to any potential candidates - that we do not tolerate any form of harassment or inappropriate conduct in the workplace. I have built an extremely approachable and responsive HR team, and we are always willing to step in and ensure everyone at Reputation is treated fairly and with the utmost respect in the workplace. If you feel like your concerns were not addressed properly by me or my team, I would very much like to hear about it. I hope you found a great place to land after leaving Reputation, and thanks for your feedback!

1.0

Jul 7, 2016

Run fast and don't look back!!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing-- maybe the free snacks but that's about it. Hr tries to have get together but it's so awkward and intimidating for everyone.

Cons

Where do I start, if want to work for the crappiest , toxic company then you've found it. Ceo is terrible, hr is a joke. There's so many tech start up in the valley that is 100x better than this company, made the mistake of coming here. If you are desperate and have no choice than bite the bullet; seriously save yourself from having future heart attacks or even cancer from working here. Not a healthy place to grow, colleagues are scared out of their minds...don't know how a company like this is still running. Don't believe me -- go try it...dare I say I didn't warn you about Reputation and its reputation. Runnnnnnnnnnnnn!

Reputation Response

9y

We truly hope that you have found a place where you are happy after your departure from Reputation. While HR can't always make every employee happy, we do try to be approachable, empathetic, and respectful of every employee's experience. We wish you'd come to us to discuss your concerns - but ultimately it sounds like you made the right decision for you. Best of luck!

Viewing 10 - 12 of 460 Reviews

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Arizona

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Reputation

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I literally come back to look at Rep.com reviews once in a while to laugh.

Do not believe the positive reviews

Run fast and don't look back!!!!!

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