Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)
avatar

Joe Burton

52% approve of CEO

32% positive business outlook

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

460 reviews
2.0
Aug 9, 2015

Something needs to change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Reputation Platform for Business is a great product offering Free snacks and drinks provided always Free lunch delivery 3 days a week Location is in downtown RWC Free train pass

Cons

Turn over is way out of control, great talent that is over worked, under appreciated and walking out the door way too often The team concept does not exist - no communication

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Reputation Response
10y
Thanks for taking the time to share your experience, both the pros and cons. We're happy to hear that our perks programs are adding value for you. We definitely know that communication needs improvement - and are working on getting more updates and product demos included in our regular all-hands meetings to keep everyone on the same page. We hope you've joined a team and a company that you are happy with - thanks for your prior contribution to the company!
1.0
Sep 22, 2017
Recommend
CEO approval
Business Outlook

Pros

They're really, really good at lying, even to their investment firms. Most successful, "professional liars" in Silicon Valley. They lie to EVERYBODY. If you're in the market for purchasing a professional staff that specializes in deep deception of its customers and "constantly revolving staff", then this is the company for you. Michael Fertik is the brainchild of Reputation Defender/Reputation.com. His right hand worker bee, Owen Tripp, fostered the working environment's image, constantly protecting and defending their own reputation, primarily because of his stake in the company. "Co-founder and COO", often failed to not protect the fallen (aka, fired), but only in the circumstance that you were his "bestie", or alumni student from his alma mater, Trinity College in Connecticut. So yeah, if you fit this bill, you were taken care of, which is, a "positive". If you're in the market to get screwed over, make sure you apply. The outcome will outshine every screwed over experience you've ever encountered. If you don't want to be fired, apply elsewhere. Don't become part of their legacy.

Cons

Every possible negative scenario you can imagine, will happen here.

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Reputation Response
8y
Thank you for taking the time to provide your feedback regarding your experience with us. We are sorry that your time at ReputationDefender/Reputation.com was not an enjoyable one. We do our best to employ talented individuals who build and foster trusting relationships across all channels (employees, clients, board, etc.) While your comments suggest it has been a while since you've worked here, and we've made a lot of improvements since then, we value your feedback as we are constantly looking at ways that we can improve our company culture, performance, and communication. We sincerely hope you have found an opportunity that is better suited for you.
1.0
Jan 4, 2016

Time In My Career I Won't Get Back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch 3X week. Free snacks. Flexible schedule. There are new leaders that are coming in that are providing much needed new blood.

Cons

Well, where do I start. While the company has recently taken measures to improve the training and on boarding process, there seemed to be zero plan whatsoever when I was hired. I was told to "study" the product for a week when I arrived, and then I would be quizzed at the end of the week. This went on for a whole month, because management was always to busy and didn't have time for such trivial things. When we finally went over what I've learned so far, I was told that they only have 5 minutes to go over it and was made to feel stupid for not knowing how to pitch the product. Well what do you expect when you put no emphasis on your new hire that knows nothing. Everything I learned I gained on my own, but felt as if I knew just as much when I started as when I left. Turnover is extremely high. If you are there for more than a year, than you are ancient. Management seems to have no time for anyone, which in turn leads to a lazy culture as people just do whatever the heck they want. After coming from my previous company, which placed a high emphasis on training and employee development, this was shocking to me the whole time I was there. Overall, I felt as if this was a period of my career wasted that I unfortunately will not get back.

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Reputation Response
10y
Thanks for your feedback, and for noticing some of our recent improvements to the onboarding and training processes. We do tend to see employees who are highly self-driven and independent be more successful here, but this depends on what department you join and how far along you are in your career. We continue to improve training, as we like to see our new hires hit the ground running and to feel successful from day one. Hopefully you've landed at a new role that you love!
Viewing 25 - 27 of 460 Reviews

Glassdoor has 488 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.