Does Resident Interface pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident Interface employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Resident Interface. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Resident Interface?

86% of Resident Interface employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident Interface 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Resident Interface?

Consumer Collections (5) , Debt Collector (5) , Collector (4) , Consumer Collector (4) , Anonymous (3) , Client Service Representative (3) , Commercial Collector (3) , Senior Performance Analyst (3) , Software Developer (3) , Account Executive (2) , Commercial Sales (2) , Compliance (2) , Compliance Administrator (2) , Legal (2) , Senior Legal Assistant (2)

What are the pros of working at Resident Interface according to real employee reviews?

"Collectors are all good people and work hard to keep the money flowing in." ((in 13 reviews)); "An organization that truly cares about it's employees." ((in 10 reviews)); "Benefits are great." ((in 10 reviews)); "Employee empowerment, team work, fun activities, good bonus and holiday party" ((in 4 reviews)); "They want to produce the healthiest and happiest work environment for their employees, and I am proud to work here." ((in 4 reviews))

What are the cons of working at Resident Interface according to real employee reviews?

"But I have a great manager to help me" ((in 3 reviews)); "For a small business they have the most amount of upper management ever seen or needed, yet, the president keeps making new positions, like Vice President of Acquisitions, Director of this or that, and they are paid quite well from the toil of the collectors." ((in 3 reviews)); "Reaching goal can be stressful at times." ((in 3 reviews))

What are the top reviewed Resident Interface locations?

Tampa , Annapolis Junction , Remote

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Resident Interface

Resident Interface reviews

4.3

86% would recommend to a friend

(27 total reviews)

Stephen Sobota

87% approve of CEO

78% positive business outlook

Ratings by category

4.4

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Senior management

4.0

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Dec 1, 2025

Terrible place to work

Consumer collector

Recommend

CEO approval

Business Outlook

Pros

Good people and nice walking area

Cons

Insanely high goals and when you get commission check that you get all of it. No communication, sales being stolen and given to the " house" or to other reps they like better

3.0

May 15, 2025

Good experience

Quality control analyst

Recommend

CEO approval

Business Outlook

Pros

Paid time off, Guatemala law benefits and holidays off

Cons

Low base salary, Changes in the organization without previous notice

1.0

Aug 17, 2024

Terrible, unstable job

Anonymous

Recommend

CEO approval

Business Outlook

Pros

No pros. Don't even bother applying.

Cons

I was fired without explanation. Cutthroat culture, can't even go to the restroom without getting questioned. Can't make a living with meager base salary. Bonus salary is unreasonably difficult to get and you won't even be able to get it until 3 or 4 months after being hired. For every mistake you make, they will take hundreds of dollars off your paycheck. Training is basically non-existent and people are too busy to help you. Training staff is unprofessional, with no hands on learning. Calls with costumers are the worst, since they are very disrespectful.

Resident Interface Response

We appreciate the feedback. We have a strong leadership team at both the executive and line levels and live our core values of respect, accountability, and kaizen on a daily basis while supporting our employees each and every day. We have a dedicated Training & Development team that provides new hire and ongoing training for all employees. Our pay structure is competitive for all roles as we offer base and bonus compensation that are aligned with a national salary study every other year, with the bonus intentionally structured to incentivize our employees to meet and exceed monthly or quarterly goals.

Viewing 1 - 3 of 27 Reviews

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Terrible place to work

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