Does Resident Interface pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident Interface employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Resident Interface. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Resident Interface?

86% of Resident Interface employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident Interface 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Resident Interface?

Consumer Collections (5) , Debt Collector (5) , Collector (4) , Consumer Collector (4) , Anonymous (3) , Client Service Representative (3) , Commercial Collector (3) , Senior Performance Analyst (3) , Software Developer (3) , Account Executive (2) , Commercial Sales (2) , Compliance (2) , Compliance Administrator (2) , Legal (2) , Senior Legal Assistant (2)

What are the pros of working at Resident Interface according to real employee reviews?

"Collectors are all good people and work hard to keep the money flowing in." ((in 13 reviews)); "An organization that truly cares about it's employees." ((in 10 reviews)); "Benefits are great." ((in 9 reviews)); "They want to produce the healthiest and happiest work environment for their employees, and I am proud to work here." ((in 5 reviews)); "Great management team." ((in 4 reviews))

What are the cons of working at Resident Interface according to real employee reviews?

"But I have a great manager to help me" ((in 3 reviews)); "For a small business they have the most amount of upper management ever seen or needed, yet, the president keeps making new positions, like Vice President of Acquisitions, Director of this or that, and they are paid quite well from the toil of the collectors." ((in 3 reviews)); "It can be stressful at times." ((in 3 reviews)); "Low base salary, Changes in the organization without previous notice" ((in 3 reviews))

What are the top reviewed Resident Interface locations?

Tampa , Annapolis Junction , Remote

Resident Interface reviews

4.3

86% would recommend to a friend

(27 total reviews)

Stephen Sobota

87% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (27 reviews)

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

27 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Oct 25, 2017

Worst company ever

Debt collector

Recommend

CEO approval

Business Outlook

Pros

Used to have a great bonus structure. Great Christmas party

Cons

Changed everything. Doesn’t care about anything but how much money they can con people out of

Resident Interface Response

8y

Thank you for providing us feedback. We are sorry your experience as an employee changed. As I'm sure you were aware when you were here, nothing is more important to us than our employees. Our employee satisfaction scores continue to be among the highest in our industry with virtually no voluntary employee turnover. Your experience is not the norm, and for that, we apologize. We wish you the very best in your career en-devours.

4.0

Oct 19, 2016

Good job if you want to keep stuying

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary Friendly Environment Benefits

Cons

Very few chances to Grow

5.0

Jul 14, 2016

Small Company With a Huge Heart...

Collector

Recommend

CEO approval

Business Outlook

Pros

Hunter Warfield is a small company with a lot to offer. The executive team genuinely cares about the overall happiness and satisfaction of their employees. They are consistent in monitoring and inquiring about the staffs' level of satisfaction. They recognize the difficulty of our industry and regularly plan events to build us up. Although the staff does not always agree with decisions having to be made, we are encouraged to "hang in there" and witness the positive change the choices are reaping. Bottom line; this company recognizes that acknowledging it's staff in positive and respectful ways brings about success for everyone.

Cons

The cons are typical within our industry. The monotony of the role of a collector. The negative vibe often experienced with the competitiveness and the lack of teamwork due to the competitive nature of the job. While it may be impossible to run a collection agency without a competition and the end result being monetary compensation, I often wonder if creating ONE team that works together wouldn't be beneficial to the camaraderie. Not only does separate teams cause a sense of "working alone" among collectors, it also prevents managers from working together to benefit the company as a whole. It is no secret that the turn-over rate in collections is great. Finding a way to create one team, one purpose in an industry that is by itself full of negative feedback might serve to ensure the tenure of our staff.

Viewing 22 - 24 of 27 Reviews

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Jobs at Resident Interface

IT Help Desk Support Specialist