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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      63% would recommend to a friend

      (1,979 total reviews)
      avatar

      Gautam Thakkar

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jul 18, 2013

      Modern day slavery

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible on punctuality. Little interaction with other people.

      Cons

      no future. no job advancement. Rotten work enviroment. 3 toilets for 250 employees. No lunch room.

      2.0
      Jun 5, 2024

      They Don't Care!

      Results associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Scheduling Mid Training Work At Home Reasonable Computer Requirements Good Health Insurance

      Cons

      Sub-Par Pay Constant System Issues Heavy Fluctuation Of Leads Favortism Lack of Care For Your Health

      1.0
      Jan 11, 2024

      Extreme Workload, unrealistic expectations, micromanaged, low pay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a work at home job

      Cons

      When offered the job they do not tell all that the job entails. You are micromanaged. Support means being told to look it up yourself. In the midst of training we were pulled out of training and thrown on to live calls without being fully trained. We were not paid production pay though we were doing production work. The pay is extremely low compared to all the types of calls that you are expected to handle. Way too much stress and anxiety and little support when in the heat of the moment. Not recommended.

      Viewing 13 - 15 of 1,979 Reviews
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      Glassdoor has 2,271 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.