Reynolds American reviews

Completely unreasonable work load expectations. Employee morale is at an all time low. I understand and accept change, but every other day it's something new. Changed bonus structure and set unattainable goals. Pay is considerably low, considering our competitors salaries,, cost of living, and the ridiculous amount of work we're expected to do. You can feel the tension in the air; even DM's feel the pressure. No regard for co-vid and are considering us "essential". Even if vacation is planned, you are expected to get all your visits made if you want to get your bonus. Corporate wastes A TON of money on signage and marketing junk that gets thrown away daily. Constant POS (sign) changeover. The materials we actually use on a daily basis are so cheaply made, that they fall apart the minute you put it up. It's evident that BAT is all about money...for themselves. The corporate greed is ridiculous.

The culture has shifted as of late, and has progressively gotten worse for field personnel especially. The word is out on the new "direction" I will be retiring at the end of this year versus staying another 3 years like I planned, Yes, it's that bad. The talent coming on board has become lackluster, with the field employees being taken advantage of and treated like they are dumb by home office. The culture has become more of a "worker bee" structure, with the TM's becoming the scapegoat but yet telling them "management is here to help". The brand releases have become a toxic element for retailers as well. I have seen 3 TM's have health issues due to the work conditions now.