Former employee - Retail Rep in 90s and TMAS Analyst in late 2000s
Pros
The pay and benefits are great, no doubt about that. While in the field it's a great company in that you get a company car and some autonomy/less micro-management.
Cons
In the Home Office there are constant political games and backstabbing going on. All the managers are jockeying for position and the rest of the workers are just trying to hang on. There are CONSTANT changes in what Senior Management claims they are trying to do and, in reality, they usually have no idea as to what is going on below them. The moral is exceptionally bad and the chances for promotion are very, very poor unless you become a favourite of some manager, look good, are young (new grad preferably)...and preferably all of the above. There is little, if any, respect for Senior Management as they have no idea at all just how poor the moral is or how hopeless a great many of the employees actually feel.