Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 27, 2017

Account Manager - look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Not many currently looking at what other companies offer. Here are some : -Flexible schedule -Personal Gas -Masters Degree reimbursement -Car wash stipend -

Cons

Plenty of cons; -Poorly paid versus the competition -Workload of 2017 - Home Office is completely out of touch with the reality in the field. -Promotion structure - expect you to put your life on hold for a phone call and 30 days notice to move. No say at all in where you go. They expect your whole family to up and move their life for an average pay increase - Promotion process - you are at the mercy of management individuals who may have spent 1 or 2 days with you. Many are reluctant to promote. - Company hiring externally when many employees are ready for Promotion. - Company cares more about diversity statistics over hiring the right person. - Management cannot handle any type of challenging or criticism but expect TMs to take ALL feedback and implement without question. - Rigid progression path - not everyone wants to go the route RAI has mapped out. Be flexible not everyone wants to be a DM. Give the opportunities for varied career progression. - Technology in the company and given to employees is terrible. The job takes longer daily because of the poor technology. Get it right and spend money on a proper IT department! - Your career depends solely on having a good DM or KAM. If you don’t get this you will never get promoted

1.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Company car, gas card, PTO

Cons

Salary, job satisfaction, culture-BAT destroyed, have to relocate to be promoted

4.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Generally a great place to start your career. The job is not exactly difficult once you understand your goals.

Cons

Division managers can make life miserable if they are the micromanaging type

Viewing 1708 - 1710 of 1,798 Reviews

Glassdoor has 1,906 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.