Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 1, 2010

Great pay , Benefits and Lies

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits If you survive long enough it looks good on resume, great company to get a foot hold in and use as a stepping stone to a professional company

Cons

Advancement: Can be fast if you look good (male or female) along with finding your way in upper managements pocket (place instrument, sing, suck up, have friendships, etc). No real exp. or knowledge needed. Middle management: The favored children who baby sit the lower force. There purpose is to do nothing but find fault/praise with whom the upper management wants moved up or removed. This creates a useless, non-trained middle management with little credentials/credibility, who give no respect and receive less. Great job if you can stomach the role, great pay with ultimate power (as long as it doesn’t interfere with upper managements feelings/motives), who always has someone to take the fall for them. The company’s favorite words are transparency, that’s why they have meetings to do nothing for a week but talk about their sales force in closed private settings. No real evidence is presented at these meetings and employees are never informed or given any chance to defend themselves. Thou it is said that numbers drive these meetings, numbers don’t take a week to look at (They are looked at monthly) and everything leaks from these meetings anyway (they cant even trust each other) causing massive damage afterwards as word comes down who was abused, favored and not liked. Based the majority of the time on hurt feeling and opinions with nothing to back them up except more of the same. This behavior does not represent a major company’s management principles, but Santa Fe Naturals management is young and has little true management training. It’s all about how to climb that ladder and placing your allies, no matter whom or what is in the way.

2.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are working for a supervisor who truly is an excellent coach, it can be great. Many nice people work for rj reynolds. The president Susan Ivy as well as many of the other higher ups are very nice. the working culture is much better in the mid-west and the western united states. company car, phone allowance, internet allowance is all included. You will learn a lot as far as sales go. If you can sell tobacco, other companies figure you can sell anything.

Cons

Your job performance is based soley on whomever is your supervisor/coach. Had numerous fantastic bosses. Had two horrible bosses. One just didn't teach anything, the other took my ideas for business plans and said they were his/her own. Bullied, threatened, and sabatoged every aspect of my career. The problem is there is no one to back you because you are basically on your own. So beware if you get a bad boss immediately contact HR.

2.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Great people to work with from middle managers down to the field. Compensation is good and benefits are excellent. Good foundation for cpg sales expereince.

Cons

Work 80 hours per week and it's still not enough. The pay for performance culture based on 1/2 metrics and 1/2 core values. You can make all your metrics but if executive management thinks you may have a bad attitude - don't be expecting a annual bonus. Based on the last 2 or 3 corporate restructures, the facts are that they do discriminate based on age. The majority of new hires are all in their 20s, the majority of promotions are all employees under 40.

Viewing 1717 - 1719 of 1,798 Reviews

Glassdoor has 1,906 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.