Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (445) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 297 reviews)); "Good pay Extremely involved internship" ((in 121 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 94 reviews)); "Good Salary and Benefit comparable to other consumer products companies." ((in 67 reviews)); "Great work life balance: Opportunity to work from remote" ((in 59 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 73 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 66 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 66 reviews)); "Terrible upper management, very corrupt" ((in 39 reviews)); "5.) No leadership: people in power are coasting on organic growth of a niche brand." ((in 38 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Reynolds American reviews

3.2

53% would recommend to a friend

(1,798 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Nov 15, 2009

TM

Territory manager iii

Recommend

CEO approval

Business Outlook

Pros

RJR had a great work/life balance. You run your territory as if it is your own business. Have the ability to schedule your day based on the need of your own territory.

Cons

In order to be promoted you usually need to be willing to move. This sometimes leads to the right people not being in the right positions.

1.0

Oct 6, 2012

A miserable tortuous job that steals your life and well-being.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Salary and company car, meager benefits, some great co-workers and managers (very few.) Nice to not have to be around managers all the time.

Cons

Terrible work/life balance, constant reports, time wasting approach to sales, micro-managing, in-fighting amongst teams, loads of lies and misdirection in a so-called transparent company. Main office and company's original spirit and ethics are a shell of what they once were. No support from RJRT since they eliminated the HR and legal departments. Favoritism, attitude, disconnect, and inexperience from managers.

3.0

Sep 7, 2012

BENEFITS are good but AFTER THAT umm...

Territory manager ii

Recommend

CEO approval

Business Outlook

Pros

-Company vehicle with relaxed personal driving restrictions! Overall time-off package is great -Nice starting salary -Weekly schedule is flexible

Cons

Where do I start???? -Every year MICROMANAGING increases -Administration time in many areas was eliminated DESTROYING WORK/LIFE BALANCE -Promotion system is a JOKE.. it is largely based on how well management likes you and not your performance -Company's strategic direction is scary!!!! A lot of uncertainty so watch out for job cuts. ***Career largely based off of the ease of the territory you receive and your BOSS. --A lot of your day-to-day work is no big-picture focused

Viewing 1720 - 1722 of 1,798 Reviews

Jobs at Reynolds American

Prod Rework Processor

Control Room Specialist

Product Quality Tester (2nd Shift)

Winston-Salem, NC

View job