Does Ricoh Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh Canada employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Ricoh Canada. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Ricoh Canada?

40% of Ricoh Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh Canada 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Ricoh Canada?

Field Service Technician (15) , Sales (14) , Customer Service Representative (9) , Sales Representative (8) , Technician (8) , Account Executive (7) , Account Manager (7) , Marketing Solutions Specialist (6) , Administrative Assistant (5) , Business Development Consultant (5) , Business Development Manager (5) , Field Service Representative (5) , Director (4) , Field Technician (4) , Sales Executive (4)

What are the pros of working at Ricoh Canada according to real employee reviews?

"Benefits are good and comprehensive." ((in 35 reviews)); "Great people to work with and for." ((in 25 reviews)); "Good work life balance" ((in 16 reviews)); "Great coworkers both within and outside my division." ((in 15 reviews)); "A few great managers left and good benefits" ((in 12 reviews))

What are the cons of working at Ricoh Canada according to real employee reviews?

"Low pay espicially for the one who has been with the company for how many years." ((in 40 reviews)); "Poor management and not a friendly team." ((in 27 reviews)); "low salary" ((in 20 reviews)); "Broken processes and systems The least competent leadership I have witnessed in 20 years Embarrassing" ((in 7 reviews)); "Upper management didn't seem to care that people have rent to pay" ((in 6 reviews))

What are employees saying about Ricoh Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh Canada layoffs and their outlook for job security at Ricoh Canada in 2026.

What are the top reviewed Ricoh Canada locations?

Canada , San Francisco , Parma , Canada Creek Ranch

Ricoh Canada reviews

2.6

40% would recommend to a friend

(381 total reviews)

Mike Fast

43% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.6

Compensation and benefits

2.6

Career opportunities

2.4

Senior management

Ricoh Canada has an employee rating of 2.6 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ricoh Canada employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

381 reviews

4.0

Sep 3, 2020

Nice company to work, supportive and encouraging.

Site supervisor

Recommend

CEO approval

Business Outlook

Pros

Supportive managerial staff, training is focused and readily available, advancement is possible.

Cons

Pay could be always be better.

Ricoh Canada Response

5y

Thank you for taking the time to prove feedback! It is great to hear that you enjoyed your time at Ricoh. We are glad to know that you felt supported in your role and felt that there were opportunities to advance in your career while you were with us. Regarding training, Ricoh prides itself in recognizing, rewarding and providing growth opportunities for all employees. We are also committed to removing any roadblocks that may prevent us from achieving this goal. With regards to compensation, we conduct regular analysis of the external market and strive to ensure that we remain competitive in terms of compensation and other reward-based programs. Thanks again for your feedback!

2.0

Apr 1, 2024

Cheaters

Tsr/customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, car, cel, laptop, easy work

Cons

They used the governments covid handout to pay employees after cutting their hours. Also told everyone there would be no layoffs yet they did a couple months later. Glad I'm not there. They can't be trusted.

Ricoh Canada Response

1y

Thank you for taking the time to provide your feedback. With regards to your specific comments about your experience, we take allegations like this very seriously. I encourage you to please contact us at HR@ricoh.ca to share specifics since your comments are not consistent with our values or how we view our culture and is not in line with our values.

1.0

Mar 6, 2019

Went from being a great place to work to the worst I have ever experienced in 1 year

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Ok income if you get the right portfolio but there is no symetry to assignments

Cons

If you want to be a number in a cog that does not care at all about people this is your place.

Ricoh Canada Response

7y

Thank you for sharing your perspective with us and giving us an opportunity to respond. Regarding your comments about processes, we are sorry to hear about your frustrations with our processes. We understand the importance of efficiency and are continually striving to improve and modify our processes based on the feedback that we collect from employees and clients via surveys and regular meetings. At Ricoh, we genuinely believe in ensuring that we create a great customer experience and that is only accomplished through the engagement and passion of our employees. We work diligently to engage all our employees and create a great place to work. We regret that this was not your experience in the last year. I encourage you to contact us at HR@ricoh.ca to share specifics so we can address any issues. Thank you for taking this time to provide your feedback regarding your experience working at Ricoh.

Viewing 4 - 6 of 381 Reviews

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Ricoh Canada

Ricoh Canada reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice company to work, supportive and encouraging.

Cheaters

Went from being a great place to work to the worst I have ever experienced in 1 year

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