Is Ricoh a good company to work for?

Ricoh has an overall rating of 3.4 out of 5, based on over 6,043 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Ricoh to a friend and 49% have a positive outlook for the business. The best reviews about Ricoh have been left by employees working as Technical Support Specialist , Digital Services Specialist and Front Desk Receptionist .

Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (80) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people on the front line who have been on board for years and know how to make things happen." ((in 314 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 148 reviews)); "Training is good" ((in 131 reviews)); "Culture is good and independent" ((in 93 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 303 reviews)); "Low salary and not stable" ((in 142 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 113 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 74 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

New York , Atlanta , Chicago , Houston , Boulder , Malvern , Los Angeles , Tucker , Dallas , San Francisco , Duluth , West Caldwell , Seattle , Portland , Minneapolis , San Jose , Exton , Philadelphia , Fenton , Tampa , Boston , Macon , Washington , San Diego , Lawrenceville , Saint Louis , Phoenix , Charlotte , Tempe , Columbus

Ricoh reviews

3.4

61% would recommend to a friend

(5,041 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Mar 11, 2024

Wouldn't Recommend

Senior on-site services specialist

Recommend

CEO approval

Business Outlook

Pros

I would not personally recommend anyone work there.

Cons

I started my time there a FSR not referred to as ACES. The leadership over that portion of the business was terrible. The manager would take sometime a full day to respond with contact information for your site contacts, or not respond at all. I later able to go work directly at a site, where the site leader constantly pawned his work off on the employees and sat in his office doing "training" for most of the time. There was no ownership of work or mistakes made by the management. For the amount of work that had to be completed the salary didn't match what was expected of employees. You were responsible for basically writing your own yearly review, and then submit to management before they ever wrote a review for you. I don't believe the company really cares about their employees work life balance at all. I can only really speak about the experiences I had there, and hope this is different at other sites.

1.0

Aug 10, 2022

Not Worth the Stress

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some locations are better than others but having worked at over a dozen in various positions, I can say the bad outweigh the good by far.

Cons

Toxic personalities run this place - I don't mean the managers necessarily, but the people who have a superiority complex about them and run over their peers for their own personal gain. There is no work life balance - they expect you to work 24/7 as a salaried employee and often complain about paying over time for the hourly workers. The pay is not worth the amount of stress, anxiety and literal pain they inflict upon their employees. Many of the people in charge don't know how to actually do the jobs they are supervisors over. If you're a person who doesn't know how to do the job but are fine with taking credit for the good, placing blame on others when things go wrong, treating your coworkers like their worthless and brown nosing the boss to get what you want, this is definitely the place for you. If you're a hard worker with a family or desire to do something other than spend every hour of the day working, this is not the place for you at all.

1.0

Mar 26, 2021

Work for this company only if it's an absolute last resort.

Forms management specialist

Recommend

CEO approval

Business Outlook

Pros

None. The company's sorry attempt to inspire workers can only be described as an epic fail at best. It's filled with nothing but empty promises and only an indication of their taking advantage of people with laughable, meager pay.

Cons

They DO NOT care about their employees. You are just another dispensable number to the organization. You either get strong-armed forcing you to quit or they will fabricate an excuse to terminate you.

Viewing 7 - 9 of 5,041 Reviews

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Ricoh

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Wouldn't Recommend

Not Worth the Stress

Work for this company only if it's an absolute last resort.

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