Risepoint reviews

3.1

49% would recommend to a friend

(417 total reviews)

Fernando Bleichmar

61% approve of CEO

38% positive business outlook

Risepoint has an employee rating of 3.1 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Risepoint employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

417 reviews
1.0
Dec 18, 2014

Do not waste your time!

Recommend
CEO approval
Business Outlook

Pros

Base salary is pretty decent. The office is centrally located downtown with a lot of amenities.

Cons

There is a serious lack of diversity with leadership. Minorities do not feel they have a chance at growing with the company because the only internal promotions employees see are those that fit a specific demographic. Over 60% of call center employees are minority which sends a bad message when the top of the organization is the complete opposite. Everyone sees the lack of diversity and knows it is an issue but upper management is unwilling to address. Not only is the lack of diversity an issue, inclusion is as well. At times, important key players are not brought to the table who should be involved when decisions are being made which creates serious a disconnect. There is a lack of value placed in non-sales roles. Do not expect to have a strategic voice here. You are told to execute what upper manager expects and work as administrators no matter how experienced or educated your background. There are inconsistencies with compensation when it comes to bonus pay and stock options. Again, those in certain roles and demographics mainly reap the benefit of additional compensation and stock options. Female employees, no matter the role or level in the company are often treated with great disrespect from male counterparts with no consequences. A lot of employees would agree that the company operates in the "good 'ol boy" system.

avatar
Risepoint Response
11y
Academic Partnerships is a proud Equal Opportunity Employer deeply committed to hiring and retaining talent based on skills, potential, successful track record and cultural fit, irrespective of one's gender, ethnicity, or sexual orientation. We take matters of equal opportunity very seriously and welcome a conversation about your concerns at your earliest convenience.
2.0
Nov 13, 2015

Not the best place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with great people and I have made several friends that I will always keep up with. The company mission is a good one.

Cons

Culture of fear, lack of strategy, departments have different goals and don't work together for a common objective. Managers have good intentions but most become "yes sir" people.

1.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Can't complain about the pay; nice people; changes were made within leadership; they also seem to be TRYING. Now it's time to read below.

Cons

AP is trying to address culture and the fear that exists by creating more opportunities for fear to grow. Please stop asking us to speak up or ask questions in front of leadership when issues are directly with them. Do you really expect to hear what you need to hear? Workforce Management was bought to tell adults when they can take a break and take lunch. Other than that, you had better be on the phones smiling and dialing, or be out of adherence and receive MULTIPLE emails and IM's telling you that you are out of adherence. Please refer back to culture of fear. Let's talk about some observations here. The CEO held a meeting with us to discuss minorities and how they have been POTENTIALLY treated unfairly and POTENTIALLY discriminated against, especially the females. While appreciated, it's strange how more recent promotions were African American females. Are you even aware of who your actual minorities groups are? Can you say EOCC and reverse discrimination? The culture is getting worse. The problem is people are afraid to speak up. One director will get rid of you like the one who was previously in that role. Best friends are receiving promotions from management. That will drive your revenue backwards. Business will not operate or tolerate this. Opportunity for growth exists only if you are already a favorite and one director decisions through emotional reactions. Don't think for a moment we don't know. There are 2 divisions who are mentally and emotionally drained. We've learned to adjust our faces and lie the way leadership taught us. Leadership claims to have snitches, but so do we. You would be mind blown if you only knew who they were. Advice to HR, you better start hiring because you are going to be busy. Unfortunately, we don't have the faith your department even cares what we have to say and have shown no signs of trying to improve our culture based on the multitudes of facts presented to you over the past month. I wonder what would happen if we just didn't show up to work one day...(know it's being considered amongst the majority). We sell education to those wanting to better their chances of increased marketability, promotion opportunities, yet those valid reasons hold no meaning here. It's all about being diverse enough. Who needs a degree for that? Here, some of us will need sex changes and new ethnic background classifications. One last observation, when diversity was being preached during our meeting, did you notice what sex and gender you did not see within management?

Viewing 22 - 24 of 417 Reviews

Glassdoor has 442 Risepoint reviews submitted anonymously by Risepoint employees. Read employee reviews and ratings on Glassdoor to decide if Risepoint is right for you.