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      Ritchie Bros.

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      Ritchie Bros. reviews

      3.2

      46% would recommend to a friend

      (556 total reviews)
      avatar

      Jim Kessler

      66% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Ritchie Bros. has an employee rating of 3.2 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritchie Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      556 reviews
      3.0
      Dec 7, 2019

      Good place to start a sales career, not so much for experienced sales people

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.) On-site day care 2.) cafeteria - breakfast is good, otherwise not great 3.) shuttle bus from skytrain 4.) great benefits 5.) good culture in burnaby finance office. somewhat family-like and supportive culture 6.) stand up/sit down desks and good ergonomic office chair 7.) unlimited coffee and tea 8.) onsite gym and chiropractic visits

      Cons

      1.) daily demoralizing huddles/too many meetings 2.) low salary base 3.) thin commission payout 4.) job requires attention even when taking time off work 5.) lots of gossiping 6.) hiring so many account managers so fast that leads are exhausted 7.) high turnover for various reasons 8.) takes a while to build a book that will allow you to hit quota 9.) no quota adjustment if taking vacation 10.) no option to work remotely 11.) you may feel like you are a wheel in a cog. 12.) always go-go-go 13.) inefficient CRM system

      avatar
      Ritchie Bros. Response
      6y
      Thanks for your input and your continued contribution to the RB family. While we only had a short opportunity to work with you, we hope this gave you a chance to experience everything RB has to offer. RB is definitely a very unique environment and while we may not be the right match for everyone, we actually find that of the few employees that end up leaving us, a large percentage of them boomerang back because of our industry-leading compensation and benefits they can only get at RB. That being said, there really are some great points here, and we thank you for sharing them. We pride ourselves in our “work-hard, play-hard” motto, and we are rewarded well for strong performance while having an incredibly unique work/life experience. Whether they are here for a short time or a long time (like the majority of our employees), we are committed to creating the best employment experience for everyone. Since you last worked with us, we have already done a complete audit of our culture to pinpoint our strengths and to take action on the areas that need improvement. We are also in the process of shaping new relationship focused roles that have been designed to address some of your concerns. If you are interested, we would be happy to discuss some of these changes with you to see if our new approach might fit with your career needs.
      2.0
      Nov 27, 2019

      Great ops and sales teams, horrible management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, exciting job, close knit "family" feeling at most locations.

      Cons

      If you are not willing to be all Orange all the time, you will not advance. If you are not one of the 'boys' you will not advance. The pay for anyone who is not is higher management or sales is abismal but you are expected to work and carry the responsibility of someone making 6 figures. There needs to be a change in the upper management in most of the divisions. RBA pushes safety, fairness and a harrasment free environment and that is not what you get. Safety is top of mind but long hours and pressure cause many to cut corners or be tired enough to get hurt. Nepotism is a huge problem in the company as is the promoting of 'drinking buddies'. People who have been warned or suspended for harrasment are sometimes brought back to work and those in higher positions are not dealt with if they commit harrasment.

      avatar
      Ritchie Bros. Response
      6y
      First of all, thank you for sharing your feedback. We are extremely disappointed to read about your experience. When harassment and safety concerns are raised in our workplace, we address with the utmost priority and employee wellbeing in mind. We are very clear on our intolerance of workplace harassment in our policies, code of conduct, and regular, mandatory training for employees, and we have multiple avenues for addressing harassment and safety concerns directly with Human Resources, Legal, Executives and our Anonymous Employee Hotline. Safety is an ongoing focus for Ritchie Bros. and a personal responsibility for everyone. Our Safety Committee has read your comments and has taken this feedback very seriously.
      Viewing 388 - 390 of 556 Reviews
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      ReviewsRitchie Bros. reviews

      Glassdoor has 630 Ritchie Bros. reviews submitted anonymously by Ritchie Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Ritchie Bros. is right for you.