Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,969 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Working with great people, and being empowered to make decisions that in most places would require a fight with upper management. Free lunch, and employee parties here and there.

Cons

Upper-Management are very critical of employees especially their Supervisors and Managers. Line level employees typically have it "made in the shade." Behind closed door meetings with management could be overwhelming. Its hospitality, expect to work most nights and weekends and definitely get used to not having a life outside of work. Be careful, they abide strictly by the employee handbook. They will love you, but if you break 1 rule?? They will toss you overboard like you never mattered. I've seen it happen to their "Star" employees. I was one of them! i jumped ship before the purge. Management changes constantly.

1.0
Mar 27, 2016
Recommend
CEO approval
Business Outlook

Pros

They offer free stays at all Ritz-Carlton's three free nights per location around the world per year.

Cons

They start at $11.00 per hour. I have a certificate in Travel, Art Degree, Business Degree in Hospitality and Tourism. Trying to get a decent wage that pays more than McDonalds down the street is few and very far between.

3.0
Mar 18, 2016

Nice for a season

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the people you work with are outstanding for the most part because on the property level you have people who are passionate about their jobs and serving people. They truly are the backbone of the company, and the energy behind it.

Cons

unless you are upper management, your salary and flexibility are extremely limited.

Viewing 268 - 270 of 2,969 Reviews

Glassdoor has 3,536 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.