Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,969 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
May 12, 2016

Great place

Recommend
CEO approval
Business Outlook

Pros

Was a wonderful place to work. Very organized, dependable and respectful of the employees. Felt like being part of a family. Always busy, wasn't a dull moment. Plenty of opportunities for learning

Cons

None that I can think of.

4.0
May 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Upper Class clients, hotel discounts worldwide, great people training, easy to transfer locations, free meals while on shift

Cons

usually nights and weekends, hours are seasonal so some months you dont get full 40 or more.

2.0
Apr 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Money. Occasionally you learn a new skill. Good benefits. Really not much else. You meet a lot of really amazing people. I loved that

Cons

Management. Harsh, demeaning, negative, unsupportive. You ask for help and get made fun of. I could list many more worse things but I think I'll hold back. And I had to spend my own money and never got paid back

Viewing 265 - 267 of 2,969 Reviews

Glassdoor has 3,536 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.