Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 10, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong culture, the best in hospitality industry

Cons

Lack of life-work balance

3.0
Aug 29, 2017

PR Executive

Recommend
CEO approval
Business Outlook

Pros

Very structured training protocols, standardized SOP Some cross training is offered Clients are mostly Fortune 500

Cons

Long hours, no overtime pay, complicated office politics, salary lower than a waitress at local restaurants, repetitive work schedule, very specified work duties, no creativity is needed or appreciated

5.0
Aug 29, 2017

The School of Hospitality

Recommend
CEO approval
Business Outlook

Pros

The practice of empowering each employees in resolving guests' problems

Cons

Fair chance of annual awards/recognition

Viewing 2797 - 2799 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.