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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,962 total reviews)
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      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      May 11, 2010

      Permanent Knot in your gut.

      Cook ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can tell others that I work for the Ritz-Carlton, which is for sure a leading luxury hospitality company. Ritz Carlton claim some top of the cooks, I am proud of that. However the cons are much more degrading then the Pros

      Cons

      Working for this particular management is extremely negative. Discipline is comprised of unprofessional language and yelling, theres no sense of well being to any of the culinary team, as we are never commended for out output. Everything is far too unorganized, I can understand that I work at a new property and these are considered growing pains. However Ive never formally been trained, only been thrown on a new station and expected to perform, if not a write up will occur. That to me is very unwelcoming and im sure others wouldnt mind this, but it makes the job unpleasant.

      4.0
      Apr 21, 2010

      Ritz-Carlton and Marriott

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning the art of opperations excellence in a Luxury environment. The credo instils a way of thought that allows for intuitive development of behavioural patterns toward any situation, problem resolution, attention to detail, safety, excellence in work habits and ethics. Much of the above said is also valid for Marriott Managed Hotels.

      Cons

      In my experience and opinion the corporate, above property team with Ritz Carlton is very weak. I experienced a lack of sharing of best practices experienced within a region. A sense of "Imperialism" amongst some that didi not foster a positive working relationship. The brand also appears to be weak in the area of financial cost control, synonimous with luxury you may say, but essential in this world and in the back of house there is plenty room to improve. With Marriott I only had EXCELLENT experiences all round, including the above property management.

      Viewing 2932 - 2934 of 2,962 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.