Is Robinhood a good company to work for?

Robinhood has an overall rating of 3.5 out of 5, based on over 1,024 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Robinhood to a friend and 66% have a positive outlook for the business. The best reviews about Robinhood have been left by employees working as Senior Software Engineer , Customer Experience Associate and Customer Service Representative .

Does Robinhood pay their employees well?

According to anonymously submitted Glassdoor reviews, Robinhood employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Robinhood. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Robinhood?

52% of Robinhood employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Robinhood 3.0 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Robinhood?

Software Engineer (77) , Customer Experience Representative (40) , Customer Service Representative (31) , Registered CXR Representative (27) , Senior Software Engineer (21) , Advanced Brokerage Representative (14) , Product Manager (13) , Customer Experience Associate (12) , Manager (12) , Software Developer (11) , Cxr (10) , Intern (10) , Data Scientist (8) , Product Designer (7) , Recruiter (7)

What are the pros of working at Robinhood according to real employee reviews?

"Great benefits and office perks." ((in 133 reviews)); "I've been in a normal financial world where the client doesn't always become the number one priority and it normally doesn't lead to great culture." ((in 131 reviews)); "No shortage of ability to impact Smart people Great Mission" ((in 88 reviews)); "Gives good pay and stipends" ((in 53 reviews)); "Great work life balance and chill metrics" ((in 28 reviews))

What are the cons of working at Robinhood according to real employee reviews?

"bad leadership, full of politics" ((in 51 reviews)); "Poor management, do not hire who's best for job they hire who they like." ((in 41 reviews)); "I was included in the massive layoffs that occurred in 2022, and our job security was always in question leading up to it." ((in 39 reviews)); "No job security or job growth" ((in 17 reviews)); "Upper management was extremely lacking and is leading to the poor direction of the company." ((in 9 reviews))

What are employees saying about Robinhood layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Robinhood layoffs and their outlook for job security at Robinhood in 2026.

What are the top reviewed Robinhood locations?

Menlo Park , Denver , Lake Mary , Westlake , New York , Tempe , Palo Alto , San Francisco , Orlando , Charlotte , Dallas , Chicago , Seattle , Phoenix , Southlake , Los Angeles , Austin , Texas City , San Jose , Washington , Chico , Las Vegas , Boston , Atlanta , Arlington , Detroit , Oklahoma City , Durham , Fort Worth , Houston

Robinhood reviews

3.5

52% would recommend to a friend

(910 total reviews)

Vlad Tenev

73% approve of CEO

66% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.8

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Senior management

3.0

Work/Life balance

Robinhood has an employee rating of 3.5 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Robinhood employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

910 reviews

1.0

Dec 19, 2021

Unproductively hierarchical, cult-like immature environment

Product

Recommend

CEO approval

Business Outlook

Pros

- Solid pay and benefits (relatively typical for tech companies, however). - Moderate to mild respect for customer perspectives (better than some companies, I guess.)

Cons

- Absolutely terrible work-life balance across all product teams. Robinhood moves from one disaster to the next, trying to find its footing amongst mediocre product launches. - Unreasonable requests from leadership constantly derail product efforts and create chaos amongst peers. - Cult-like worship of upper management and a zero tolerance attitude dissenting opinions. - Awful prioritization of resource allocation; product teams are highly reactive and seldom understand limitations of their work. - One of the worst marketing teams this side of the U.S.; firing the CMO hardly had an effect on useless marketing practices. - Promotions are driven by blind peer feedback mechanisms that hardly encourage transparency or authenticity. Significant bias in promotion processes and quotas for promoting employees (encourages extremely unhealthy competition). - Absence of diversity across leadership. Where is leadership representation for the BIPOCs that the company supposedly cares so much about (particularly Latin/black employees?) It is all a facade. - Toxic culture of gossip, cutthroat behaviors, and high school-like cliques that are unwelcoming of new employees.

Robinhood Response

4y

We appreciate you taking the time to leave us a review. We are continuously growing and evolving as a company and welcome your feedback and honesty. If you’re open to it, please reach out to us to discuss your concerns more specifically at glassdoor@robinhood.com.

1.0

Jan 28, 2021

A group of people without balls

Web developer

Recommend

CEO approval

Business Outlook

Pros

I don't get anyone right now

Cons

They will make you lose your job to make happy one of their customers

Robinhood Response

5y

Thank you for taking the time to share this feedback with us and we invite you to contact us at glassdoor@robinhood.com.

2.0

Apr 1, 2019

Not Sure How To Feel About Robinhood...

Support

Recommend

CEO approval

Business Outlook

Pros

Working in support is very easy, all you have to do is respond to customer issues. Free lunch is nice. Medical benefits are very good. If you are young there will be lots of people your own age at work. The pay is above average for the basic work that you do. Stretch opportunities and projects here and there. Awesome career building job for non-support staff. Fun outings and amazing work-life balance.

Cons

Very cliquey, almost feels like high school. Everyone is having sex with each other. If you've ever wanted to be in a season of The Office, come work at Robinhood! Not many advancement opportunities for support staff. If you're not in the "cool kids" circle, you will get talked down on/talked about behind your back. You should not apply to a support job at Robinhood expecting advancement. You will be given call-center type of work with stretch opportunities, but those opportunities may or may not translate into a promotion regardless of how good of a job you do. There is a good deal of favoritism and those who are close with or friends with individuals at the top will get higher positions and roles. This is not a whiny personal complaint because I did not get promoted, this is a genuine fact that many here have experienced.

Robinhood Response

7y

Thank you for sharing your concerns about career development and workplace culture at Robinhood. Recently, in response to the feedback we received from Robinhoodies about opportunities for advancement within the support team, we launched a new career development program. We just announced this program and as we begin to work within its framework, we welcome your feedback! Please connect directly with the CX Leadership and/or People teams if you have any questions about the program or recommendations on how it can be improved. We take employee concerns regarding workplace relationships very seriously and encourage you to review the Workplace Dating and Romantic Relationships Policy in our Employee Handbook for further information. We also provide internal mechanisms for voicing concerns that allow us to investigate potential policy violations and take action as appropriate. Please know that you have several options to speak up and be heard with no fear of retaliation, including: 1. Your immediate manager or any leader with whom you feel comfortable talking 2. The Robinhood EthicsPoint Hotline or Web Portal 3. The Robinhood People Hub Our goal is to ensure that all team members feel rewarded and valued for the work they contribute to Robinhood and that we create an environment of collaboration and teamwork. Your feedback is important to us and we encourage you to share more details about your experience with the leadership team so that we can work together to build and maintain the best culture for everyone. - Robinhood Leadership & People Teams

Viewing 7 - 9 of 910 Reviews

Jobs at Robinhood

Customer Experience Representative, Active Trader

Customer Experience Representative, Active Trader

Customer Experience Representative, Active Trader

Customer Experience Team Lead

Cashiering Support Associate

Robinhood

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Unproductively hierarchical, cult-like immature environment

A group of people without balls

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