Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "Good benefits and time off" ((in 26 reviews)); "Work from home is nice" ((in 25 reviews)); "Good pay and work" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 13 reviews)); "Whereas I do understand that there are some hiccups with a startup company, I feel that Root was not transparent regarding the layoff." ((in 11 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(395 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

395 reviews

5.0

Apr 7, 2022

Great place to work

Senior engineering manager

Recommend

CEO approval

Business Outlook

Pros

Strong engineering culture Extremely professional staff

Cons

Pandemic caused major disruption to the insurance space. Causing internal strife and some reduction in workforce

Root Inc. Response

4y

We’re glad to hear you enjoyed your time at Root overall, and we appreciate your words of encouragement to management. Wishing you all the best in the future.

5.0

Apr 4, 2022

Great company, decent product, okay leadership

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

- Amazing culture - Flexible, exciting work environment - Pretty good pay

Cons

- Decent leadership.... need more of a shake up to get fresh leaders in - Okay product, not enough resources to really make it stellar

Root Inc. Response

4y

We see that you’ve been at Root for over three years—thank you for all you’ve done thus far and we appreciate your feedback in this review.

5.0

Mar 13, 2022

Great culture for stable self starters

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Progressive culture, friendly leadership, important mission

Cons

Startups can be volatile but if you can handle the pace, you will do well

Root Inc. Response

4y

Thanks for your review. We’re glad to hear you’ve enjoyed our culture and we look forward to unbreaking insurance together.

Viewing 325 - 327 of 395 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Principal Software Engineer

Root Inc.

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Great place to work

Great company, decent product, okay leadership

Great culture for stable self starters

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