Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 34 reviews)); "benefits are great" ((in 28 reviews)); "Great culture and experience with co" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 17 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

5.0

Nov 20, 2021

I handle First Party Medical claims.

Pip adjuster

Recommend

CEO approval

Business Outlook

Pros

Technology is excellent, nice people, they value their employees and put them first, remote opportunities and experienced associates.

Cons

I haven’t experienced any cons and this company is excellent.

Root Inc. Response

4y

It means so much to hear you feel valued. Thank you for your kind words and for all you do at Root. We are also looking into how we can best support your team with the form letters.

5.0

Nov 11, 2021

Great place to work

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible working choice (WFH/Hybrid) Great benefit and team cultural Growing potential

Cons

Fast-changing environment, but it's for better efficiency and performance

Root Inc. Response

4y

Thanks for your review. We’re glad to have you on the team.

5.0

Nov 7, 2021

The best

Injury representative

Recommend

CEO approval

Business Outlook

Pros

Culture is unmatched Paid time off Work life balance is by far the best I've been experienced in a career The level of collaboration is astounding

Cons

As the company grows, change is inevitable. While this is not a con for me, it could be for others.

Root Inc. Response

4y

Thank you for your kind words and all you do for Root. We’re glad you’re enjoying your time here.

Viewing 343 - 345 of 394 Reviews

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Jobs at Root Inc.

Principal Software Engineer

Director, Investor Relations

Senior Product Manager, Pricing

Senior Engineering Manager, Data Platform

Client Legal Services Attorney

Root Inc.

Root Inc. reviews

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I handle First Party Medical claims.

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