Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 34 reviews)); "benefits are great" ((in 28 reviews)); "Great culture and experience with co" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 21 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 17 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 16 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

5.0

Jul 29, 2021

Root

Product manager

Recommend

CEO approval

Business Outlook

Pros

Great people, mission oriented and smart.

Cons

Fast growing company, some growing pains.

Root Inc. Response

4y

Hi, there. Thanks for leaving a review. We're glad to hear you enjoyed your time on the team and we wish you all the best.

5.0

Jul 24, 2021

Principles based culture

People team

Recommend

CEO approval

Business Outlook

Pros

Mission of org is awesome! Let’s Unbreak this old archaic insurance industry. People really care about each other.

Cons

We’re growing and learning and sometimes that’s tricky but we are creating more clarity as we go!

Root Inc. Response

4y

Hi, there. Working with passionate, intelligent, and creative team members is one of the aspects that makes Root so special, so we're grateful you're supporting our people. Let's continue to unbreak insurance!

4.0

Jul 22, 2021

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great engineering culture, plenty of learning opportunities, flexible work hours

Cons

fast paced, growing pains, could use more staff at times

Root Inc. Response

4y

Thanks for taking the time to share your experience at Root thus far. We're glad you're enjoying it and we appreciate everything you're doing for Root and our customers.

Viewing 355 - 357 of 394 Reviews

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Jobs at Root Inc.

Insurance State Manager

Senior Product Manager, Pricing

Director of Data Science, Performance Marketing

Director, Investor Relations

Principal Software Engineer

Root Inc.

Root Inc. reviews

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Root

Principles based culture

Good

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