Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (11) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"— there’s some great people" ((in 31 reviews)); "Great culture and experience with co" ((in 30 reviews)); "benefits are great" ((in 27 reviews)); "Free company equipment to work from home." ((in 26 reviews)); "Good pay and work" ((in 23 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 18 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 12 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 11 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(394 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (394 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

394 reviews

5.0

Jun 22, 2021

Employees really have a say!

Senior estimator

Recommend

CEO approval

Business Outlook

Pros

- Very Welcoming and friendly company - Thorough Interview process - Will take your suggestions and process improvement ideas and implement to see if they work or not. - Really listen to employees and drive work flow and process for success of both the employee and the company

Cons

TBD - None to Note at this time

Root Inc. Response

4y

Hi, there. Thanks for taking the time to share your experience with us. Each team member at Root makes our company a better place to work, so it means a lot to us to hear you feel valued and heard.

5.0

May 20, 2021

Great place!

Inside sales agent

Recommend

CEO approval

Business Outlook

Pros

A great please to work, company that really cares about their employees.

Cons

No cons, people care too much.

5.0

May 7, 2021

I love working for Root

Liability claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Tech company first, innovative, modern, competitive wages

Cons

No cons at this time

Viewing 361 - 363 of 394 Reviews

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Jobs at Root Inc.

Complex Adjuster Trainee

Insurance State Manager

Director of Data Science, Performance Marketing

Senior Product Manager, Pricing

Principal Software Engineer

Root Inc.

Root Inc. reviews

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Employees really have a say!

Great place!

I love working for Root

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