Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

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Root Inc.

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

396 reviews

2.0

Mar 1, 2023

Run Just Run

People team

Recommend

CEO approval

Business Outlook

Pros

*Unlimited PTO *Biweekly pay even for salaried folks

Cons

*Leadership is out of their depth and only wants yes men. *Bonuses and compensation are arbitrary -based on either how much someone likes you and not actual metrics. *Toxic work environment that feels very Mean Girls *If you know a leader then you can get a job you are very under or not qualified for. *Benefits are fairly terrible and have only gotten worse. *HR is a complete joke and those left barely know how to do their jobs.

Root Inc. Response

We're sorry to hear this was your experience at Root. We appreciate your contributions during your time with us and we wish you the best in the future.

3.0

Feb 9, 2023

OK but be careful

Manager

Recommend

CEO approval

Business Outlook

Pros

Vacation is good. Pay is decent

Cons

Benefits have changed, more out of pocket. Not sure where the company is going.

Root Inc. Response

We see in your review that you've been at Root for over 5 years—thank you for your loyalty! We appreciate this feedback and your contributions to Root.

1.0

Feb 7, 2023

Don't waste your time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Loved free lunch when it was there and edible

Cons

hated everything else about the company

Root Inc. Response

We're sorry to hear about your experience. We appreciate your contributions to Root during your time with us and wish you all the best in the future.

Viewing 139 - 141 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Principal Software Engineer

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Root Inc.

Root Inc. reviews

Ratings by category

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Run Just Run

OK but be careful

Don't waste your time

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