Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 32 reviews)); "Great culture and experience with co" ((in 32 reviews)); "benefits are great" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

2.0

May 24, 2022

Good balance

Software engineer se2

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance is good

Cons

Overall mission is not as good

Root Inc. Response

4y

We’re glad you’re happy with the work-life balance at Root and we appreciate your feedback about our mission to use data and technology to unbreak the archaic insurance industry.

1.0

Mar 7, 2022

Needed better management

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, light work load.

Cons

Laid all of us off, very unorganized.

Root Inc. Response

4y

The recent realignment was not an easy decision to make. We appreciate your time with us and we wish you all the best.

4.0

Mar 3, 2022

Good while it lasted

Inside sales agent

Recommend

CEO approval

Business Outlook

Pros

-Great pay and benefits -Lax company culture (ymmv, it got bad before they laid everyone off) -Peers were awesome

Cons

-too many 'yes' people in management -company in the midst of an identity crisis. Is it a tech company or insurance? They aren't even sure

Root Inc. Response

4y

Thank you for your contributions to Root during your time with us. We wish you all the best in the future.

Viewing 148 - 150 of 396 Reviews

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Jobs at Root Inc.

Insurance State Manager

Director, Investor Relations

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Director of Data Science, Performance Marketing

Reinsurance Accounting Manager

Root Inc.

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