Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Root Inc.?

43% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Some really great people to work with" ((in 32 reviews)); "Great culture and experience with co" ((in 32 reviews)); "benefits are great" ((in 28 reviews)); "Work from home is nice" ((in 25 reviews)); "Pay is decent" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "training was a breeze because it doesn't support what you will actually be expected to do to be successful in the Complex role" ((in 8 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

43% would recommend to a friend

(396 total reviews)

Alex Timm

51% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (396 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

5.0

Jan 8, 2021

Love this Company

Liability claims adjuster

Recommend

CEO approval

Business Outlook

Pros

- Transparency - Benefits and perks - Not micro managed - Employees have a say in processes - Management passionate about helping employees get promoted and doing what they are good at and enjoy doing

Cons

- Constant changes in procedure (as expected in a younger company)

5.0

Nov 13, 2020

Pretty good

Product analyst

Recommend

CEO approval

Business Outlook

Pros

People are enthusiastic about work and everyone is friendly!

Cons

nothing that i can remember

5.0

Oct 30, 2020

Glad I accepted the offer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I joined Root as New grad. I had couple of offers(even from the many big companies), I am glad I accepted this offer. - They have really friendly environment. - People are really helpful. - Initial pairing session helped a lot.

Cons

This is the great company. No cons so far.

Viewing 229 - 231 of 396 Reviews

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Jobs at Root Inc.

Senior Product Manager, Pricing

Client Legal Services Attorney

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Insurance State Manager

Senior Engineering Manager, Data Platform

Root Inc.

Root Inc. reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Love this Company

Pretty good

Glad I accepted the offer

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