Does Root Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Root Inc. employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Root Inc.. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Root Inc.?

44% of Root Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Root Inc. 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Root Inc.?

Claims Adjuster (38) , Software Engineer (19) , Customer Service Representative (13) , Complex Claims Adjuster (12) , Complex Adjuster (8) , Data Scientist (7) , Claims Manager (6) , Liability Claims Adjuster (6) , Product Analyst (6) , Product Manager (6) , Total Loss Adjuster (6) , Appraiser (5) , Claims Representative (5) , Manager (5) , Analyst (4)

What are the pros of working at Root Inc. according to real employee reviews?

"Great culture and experience with co" ((in 30 reviews)); "— there’s some great people" ((in 28 reviews)); "Permanent work from home" ((in 27 reviews)); "benefits are great" ((in 26 reviews)); "Good pay;" ((in 19 reviews))

What are the cons of working at Root Inc. according to real employee reviews?

"Poor management." ((in 19 reviews)); "Poor leadership and not as transparent as they pretend to be." ((in 17 reviews)); "None of the managers have management experience and act like they are just babysitting." ((in 12 reviews)); "The layoff was extremely impersonal and traumatizing" ((in 10 reviews)); "This is one of the reasons for no bonuses because they are not profitable." ((in 9 reviews))

What are employees saying about Root Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Root Inc. layoffs and their outlook for job security at Root Inc. in 2026.

What are the top reviewed Root Inc. locations?

Columbus , Dallas , Phoenix , Chicago , Houston , Cleveland , Ohio City , Atlanta , Richmond , Wynantskill , Yuma , Detroit , Charlotte , McKinney , Plano , Texas City , San Antonio , Waco , Lowell , Cincinnati , Sylvania , Ohio City , Denver , Las Vegas , Ogallah , Orlando , Boston , Norcross , Gahanna , Remote

Root Inc. reviews

3.2

44% would recommend to a friend

(396 total reviews)

Alex Timm

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Root Inc. has an employee rating of 3.2 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Root Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

396 reviews

2.0

Jan 30, 2025

Good luck

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Nice, work from home, unlimited pto

Cons

Horrible claims system, unable to keep up hiring to volume

Root Inc. Response

1y

Thank you for all you have done to support Root and we wish you the best. We appreciate this feedback as we’re always looking for ways to improve the team’s experience.

4.0

Jan 15, 2025

fine

Siu investigator

Recommend

CEO approval

Business Outlook

Pros

good work environment, supportive management

Cons

Heavy workload at times typical for industry

Root Inc. Response

1y

Thank you for taking the time out of your day to share this feedback with us. We hope to improve your time with us and welcome you to connect with your manager or HRBP so we can learn more.

3.0

Dec 26, 2024

Okay Company

Total loss adjuster

Recommend

CEO approval

Business Outlook

Pros

Work from home and PTO

Cons

No bonuses, pay raises are not the best, case overload.

Root Inc. Response

1y

We appreciate your contributions to Root during your time with us and we wish you the best.

Viewing 268 - 270 of 396 Reviews

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Jobs at Root Inc.

Client Legal Services Attorney

Senior Product Manager, Pricing

Sr. Manager, Major Case Investigative Unit (Medical & Provider Fraud)

Senior Engineering Manager, Data Platform

Insurance State Manager

Root Inc.

Root Inc. reviews

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Good luck

fine

Okay Company

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